East West always handles me and my car like true professionals. The service was quick and affective.
5/31/2018
Mildred M. VERIFIED CUSTOMER
As always outstanding service and extraordinary professionalism
5/30/2018
Richard W. VERIFIED CUSTOMER
Outstanding customer service
Very professional staff
5/30/2018
Alan H. VERIFIED CUSTOMER
My engine light came on. I arrived at 8:15 and my car was repaired and I was on my way home by 10:10. You can't ask for anything more. Plus a car wash. Top shelf.
5/30/2018
Clemmie W. VERIFIED CUSTOMER
Excellent service.
5/30/2018
Abu Y. VERIFIED CUSTOMER
Professional and Courteous.Than you.
5/30/2018
Goldie M. VERIFIED CUSTOMER
The car was delivered to me friday May 25th and I was told that the car was fixed. It rained on Monday May 28th and when I opened the drivers door water gushed out. This is extremely frustrating and embarrassing! I purchased a luxury vehicle that has had the same problem since when the salesman showed me the vehicle. I was told someone left a window down and that is why water was in the vehicle. The vehicle has been serviced twice and now it is still not fixed. I’m extremely frustrated at this pint with East West Lincoln!
5/28/2018
Cheryl W. VERIFIED CUSTOMER
Always very professional, polite and just overall provides great customer service.
5/26/2018
Deborah S. VERIFIED CUSTOMER
I appreciated the use of a newer model Lincoln sedan as a loaner while my car was being serviced. Mike addressed all of my concerns, & my car appears to be running beautifully! He also communicated with me several times to keep me updated as to the status of my vehicle! I also appreciated having my car washed before I picked it up. I will continue to have Mike & his team service my car @ East West Lincoln in Hyattsville!
5/26/2018
Ashton V. VERIFIED CUSTOMER
We drive 1 hour away to come and repair our cars because of Mike Turner , he’s the best I’ve ever seen as service manager, I’ve had 6 Lincoln’s since 1991 !!
5/26/2018
Michael B. VERIFIED CUSTOMER
Excellent service, my vehicle was ready as promised
5/25/2018
Harvey T. VERIFIED CUSTOMER
Ericca and Luke were very attentive to my needs
Peace
5/25/2018
John H. VERIFIED CUSTOMER
My experience has always been great, you have caring and and very considerate staff.
5/24/2018
Selene A. VERIFIED CUSTOMER
Michael was friendly & professional.
5/24/2018
Claudina C. VERIFIED CUSTOMER
Mr. Turner did a great job from start to finish.
5/24/2018
Charles G. VERIFIED CUSTOMER
More than satisfied. There will be peaches in your future. Danny should be included also. Charles
5/23/2018
Dolores T. VERIFIED CUSTOMER
Too long for an oil change.I sat in the cold waiting room for much to long.Irvin Tilghman.
5/23/2018
Agnes B. VERIFIED CUSTOMER
I have been to several dealerships for vehicle repairs and the
Left very disappointed with the the work-being charged for work that was never done, bad customer service, no resolution for my concerns. I’m happy with the service ...big difference
Thanks
5/23/2018
Karl R. VERIFIED CUSTOMER
The work was done well and came in under the estimate. However, it took longer (4.5 hours) than estimated (2-3 hours). Had I known, I would have asked for a loaner.
5/23/2018
Clemmie W. VERIFIED CUSTOMER
Excellent service. I was kept informed regarding my car every step of the way. Thank you Mr. Turner.