As a longtime Lincoln customer, I was impressed with the new text message system, as an effective form of informing me when my vehicle was ready. Mr. Owens was very helpful and filled me in on the status of my car appropriately.
2/26/2017
Thomas E. VERIFIED CUSTOMER
Great group!
2/25/2017
Paris P. VERIFIED CUSTOMER
Outstanding
2/25/2017
Chiquita P. VERIFIED CUSTOMER
Start with making the people that are suppose to lead by example of your representative of your company not great at all. Michael is excellent. Dennis needs to go back into customers relation training on how to speak to people
2/25/2017
Alan H. VERIFIED CUSTOMER
Michael made service his priority and it was greatly appreciated.
2/24/2017
Matthew C. VERIFIED CUSTOMER
Nice waiting room and friendly staff. However, online reservation system allows for appointment times not early enough to complete the maintenance. Had I not called to see if I could come early, my maintenance would not have been completed.
2/24/2017
Evelyn H. VERIFIED CUSTOMER
Great customer service
2/23/2017
Diane P. VERIFIED CUSTOMER
Car wash was bad everything else was good
2/22/2017
Roy O. VERIFIED CUSTOMER
The service rep was excellent. He was very friendly and courteous.
2/21/2017
Jimmie S. VERIFIED CUSTOMER
Very very good services.
2/21/2017
Wendell B. VERIFIED CUSTOMER
Thanks directly to Mike!
2/19/2017
Charisse J. VERIFIED CUSTOMER
MR.Turner was professional and courteous, both in person and on the telephone
2/18/2017
William L. VERIFIED CUSTOMER
He always does a great job and makes me feel like a VIP whenever I come to the service department.
2/18/2017
Harold C. VERIFIED CUSTOMER
Thanks
2/17/2017
Darnisha D. VERIFIED CUSTOMER
A job well done as always. From the pickup and delivery from Mr. J.W. Henderson to everyone on the service team that serviced my vehicle. You all rock!
2/16/2017
Tamatha L. VERIFIED CUSTOMER
Mike's service is EXEMPLARY...he takes his time with customers to make sure all the service needs are met!!!! He is awesome; the best service advisor since I've became an East-West Lincoln customer in 2004!!! Way to go Mike!!!
2/15/2017
Beverly S. VERIFIED CUSTOMER
No comment
2/15/2017
Eugene A. VERIFIED CUSTOMER
The gentleman was not only precisely on time, but extremely courteous and helpful; He explained what would be done and a timeline of when I may get my car back; when they called me back to return my car - again he was timely; courteous and the transaction was the easiest I have ever been involved with when it came to my automobiles