I've been coming there for years. This time I had to get a rental car instead of a loaner. I told them I couldn't afford it and try to work me in quickly. I had to keep calling to ask when my car would be done. $75] rental later i was able to pick up my car. Along with a $3800 fee for my car repairs which I'm not sure I needed all of what they said. Needless to say I think I need to look for some place else. I've spent a lot of money there for many years and this was ridiculous.
12/8/2022
James S. VERIFIED CUSTOMER
The service here at East West is always good. I do not have no complaints about a job well done
12/8/2022
Miriam R. VERIFIED CUSTOMER
Completely…
12/7/2022
Linzy B. VERIFIED CUSTOMER
No complaints! Great service in a timely fashion!
12/6/2022
Carlos D. VERIFIED CUSTOMER
Thank you!
12/6/2022
Frederick M. VERIFIED CUSTOMER
Hello, I was very pleased with the assistance from Mr Akers who was very professional and attentive to what I came into the dealership for. This type of professionalism is very seldom seen in today's society. So kudos to Mr Akers and please do see that he is recognized and that his actions were taken to heart! Mr McCray
12/2/2022
Gerald P. VERIFIED CUSTOMER
Overall the customer service at this dealership is not good. The last 5 times I have been in for service or repairs after spending thousands of dollars I have left upset each time. I have 2 other vehicles of different makes and the customer service at the other dealerships is like night and day. I'm done with East West Lincoln.
Gerald P
12/1/2022
Gloria W. VERIFIED CUSTOMER
SERVICE WAS EXCEPTIONAL
11/30/2022
Douglas F. VERIFIED CUSTOMER
Always love working with the East West Lincoln team!
11/29/2022
Cecelia R. VERIFIED CUSTOMER
I was very very pleased with the service team members, especially with how Mr. James Owens goes about working with me through out the waiting process. Thanks to Mr. Owens and the team.It is Ms. Cecelia R
11/24/2022
Marshall O. VERIFIED CUSTOMER
Just wish it wouldn!y take so long.
11/24/2022
Patrick M. VERIFIED CUSTOMER
The service process was easy as pie and everyone at the dealership was great to work with.
11/23/2022
Zinnie J. VERIFIED CUSTOMER
Excellent customer service James was wonderful
11/23/2022
Susan W. VERIFIED CUSTOMER
I am so happy Mr. Owens was my service tech. Finally after several appointments. I think my car issues are fixed. Thank you again.
11/23/2022
Wilbert U. VERIFIED CUSTOMER
Tony, took care of my car and needs. He kept me updated with the statusand made sure I had a ride to and from the dealer.shio
11/22/2022
Saundra W. VERIFIED CUSTOMER
Mr Owens did a great job of keeping me notified of what was going on with my vehicle.
Thanks
11/22/2022
Mae B. VERIFIED CUSTOMER
Mr Mason provided excellent service. He sent me messages to keep me informed on the status of the repaires. He called me to let me know the total cost before the mechanic start the work.
11/21/2022
Sandra G. VERIFIED CUSTOMER
Very good service experience. A pleasant gentleman took care of all my concerns.
It was a job well done!!