They came to me with recommendations and I told them it was covered under my warranty and the service person and service manager told me those things were not. They could not rotate my tires because they said I needed new lugs because my others had swelled and they could not take them off. They did not wash my vehicle which had dirty oil hand stains on my vehicle.
11/1/2023
Janice Y. VERIFIED CUSTOMER
Job done on time
10/31/2023
Tonya B. VERIFIED CUSTOMER
Outstanding work.
10/28/2023
Sheila H. VERIFIED CUSTOMER
Mr Owens keep me well informed about my car and did a good job explaining why the maintenance was needed.
10/27/2023
Tonja J. VERIFIED CUSTOMER
Thanks for all your help John Akers,I will be bringing my car back next week. I'm not sure if I mentioned that I needed an oil change as well.
10/27/2023
Dorothy P. VERIFIED CUSTOMER
I was very pleased with the service I received on my Lincoln, service manager very professional, took care of my problem!
10/27/2023
Christin B. VERIFIED CUSTOMER
Great service and clean rental!
10/27/2023
Myron D. VERIFIED CUSTOMER
Excellent Customer service.
10/26/2023
Kara Matthews. VERIFIED CUSTOMER
My car was at the dealership all day and none of the scheduled services were performed.
10/26/2023
Brenda P. VERIFIED CUSTOMER
I would welcome sharing my service experience about Mr. Owens!
10/25/2023
William L. VERIFIED CUSTOMER
Service!
10/24/2023
Alvin C. VERIFIED CUSTOMER
Service took much longer than I was told that it would (3 hrs vice 45 min). If I had not questioned the service team, it would have taken even longer!! Very disappointing experience.
10/24/2023
Richard W. VERIFIED CUSTOMER
Outstanding customer service
10/22/2023
Leon S. VERIFIED CUSTOMER
I have always been satisfied with your work. I was pleased with the serice you provied my 2006 L C sport. Then this 2019 L C in 2020. I enjoy it
Thank alot. L.E.SIMS
10/19/2023
Thomas B. VERIFIED CUSTOMER
Satisfied but noticed I did not receive any future recommendations on service.
10/18/2023
Michael H. VERIFIED CUSTOMER
Always fantastic service
10/17/2023
Darlene J. VERIFIED CUSTOMER
Willing to return. Job well done.
10/16/2023
Leola J. VERIFIED CUSTOMER
I certainly appreciated John’s mannerisms of keeping me informed on the maintenance services that were being done. It was done in a most professional manner. That was most gratifying and put me at ease. He is an asset to your company.
10/13/2023
Robin W. VERIFIED CUSTOMER
John was very courteous, attentive and professional