The service Manager did an excellent job. I was very satisfied with the way I was treated.
9/1/2022
Carlton C. VERIFIED CUSTOMER
Very friendly and professional
9/1/2022
Clifton T. VERIFIED CUSTOMER
I was not initially informed of the amount of time it would take and how complex the recall procedure was. Receiving the correct information when making the appointment would have made my FIRST experience with your facility better for both of us.
8/31/2022
Pamela W. VERIFIED CUSTOMER
Always great work
8/23/2022
Derrell L. VERIFIED CUSTOMER
Great service
8/23/2022
Traci W. VERIFIED CUSTOMER
Always happy with you guys, just wish it didn't take almost 2 weeks to get fixed.
8/22/2022
Gasha Y. VERIFIED CUSTOMER
Excellent service I would give 10 star if I can
8/22/2022
James M. VERIFIED CUSTOMER
Mr. Owens is great
8/20/2022
James N. VERIFIED CUSTOMER
Service is always top notch for us , keep up the good work and thank you very much
8/17/2022
James M. VERIFIED CUSTOMER
MR.owens has been my service advisor for at least 8years he's very knowledgeable and professional,
8/16/2022
Sherrill H. VERIFIED CUSTOMER
Mr. Mason was great to work with. My car was serviced, cleaned and ready at the time requested. That works for me!
8/15/2022
Denise P. VERIFIED CUSTOMER
I received customer service from James who if professional and pleasant. He informed me the status of my vehicle and I am very satisfied with my vehicle.
8/12/2022
Sallie E. VERIFIED CUSTOMER
Professional and concerns
8/11/2022
Maduabuchi O. VERIFIED CUSTOMER
Nothing was done. I was surprised to note that your company will play such level of pranks. I came to you for help and you left me in the cold; even a novice in auto services would not display the kind of gimmick you demonstrated; and you expect me to give you any rating. I am disappointed.
8/10/2022
John A. VERIFIED CUSTOMER
It took 7 days for them to look at my car and about 10 day to fix it. Service advisor tried to convince me that nothing was wrong with vehicle and the unusual sound was normal. I had to drop by the shop for progress reports. It’s been my worse experience in over 10yrs in dealing with East West Lincoln
8/10/2022
Madeline L. VERIFIED CUSTOMER
I was a little taken aback by the fact that there was a problem with my brakes since I had just had my brakes repaired on May 12, 2022 (costing me $794.08). I felt that the service and repair at that time did not do a complete job of discovering/repairing the entire problem, which cost me an additional $2300.08 (which includes other problems discovered with my sensors). I am at a loss to see how the additional problem with my brakes could have been missed the first time around.
Madeline L
8/8/2022
Keith A. VERIFIED CUSTOMER
Yes Mr. Owen's was very professional in every way.
My Navigator is working in show room condition the very next time I need anything else done on my truck I'm going to bring it to you.