Mr. Turner is very helpful. He listens to your issues and responds promptly. One problem was inadvertently overlooked. The windshield wiper on the driver’s side was not functioning. I asked that this issue be addressed. It was not. I am a senior and I am unable to make a prompt return to address this issue. I hope that this issue will remain in your system for a later date.
10/26/2021
John B. VERIFIED CUSTOMER
Michael kept me informed every step of the way on service of my car.
10/26/2021
Greg C. VERIFIED CUSTOMER
All tires left over inflated Car appeared to be return unwashed
10/26/2021
David D. VERIFIED CUSTOMER
Everyone took great care of my needs and my vehicle. Thank you.
10/21/2021
Warren W. VERIFIED CUSTOMER
Mr. Owens is the best.
10/21/2021
Georgie E. VERIFIED CUSTOMER
Excellent service thank you
10/20/2021
Joyce H. VERIFIED CUSTOMER
Mike Turner is and has always been very helpful.
10/19/2021
Carlos D. VERIFIED CUSTOMER
Mr. Michael Turner is an absolute treasure! He always makes us feel as if we are his one and only client. He is...the man!
10/15/2021
Anita S. VERIFIED CUSTOMER
The vehicle has not been serviced yet they haven’t even called me in to fix the airbag so why they sent you a bill that the vehicle has been service so I need a survey for feedback I was told the parts is not available yet once they become available they will notify me they haven’t been notified me since and I think they are terrible dealership
10/15/2021
Faye B. VERIFIED CUSTOMER
Fixed the problem I wS having with my vehicle
10/14/2021
Denise P. VERIFIED CUSTOMER
Mr. Turner provided professional service and excellent customer service as always.
10/14/2021
Traci W. VERIFIED CUSTOMER
As always Lincoln Service and Mr Turner provided excellent service. Checked and resolved the check engine light without me having to ask. Thank you!
East West had my car for 3 weeks and was not able to determine the root of the problem. Had I not reached out to the Service Manager, the "experimenting" would have continued. Over the weeks, I didn't received regular follow-up from the Service Center. I had to call for updates. I'm not impressed with the technical/mechanical capabilities or the customer service. My brake issue is still not fixed. Very disappointed.
10/13/2021
Edward F. VERIFIED CUSTOMER
Ok
10/12/2021
James S. VERIFIED CUSTOMER
Mike Turner is the great he have been tech advisor sine 2006 when i first brought my Lincoln zephyr. He is the one that keeps my car running all these many years. He is very knowledgeable about my car and my care needs. What ever he tells me what my car needs i tell him to go ahead and have it done. Mike Turner professionalism and knowledge is still the same today as it was in 2006. Mike Turner he is with words a great tech advisor
10/10/2021
Robert L. VERIFIED CUSTOMER
Very helpful and understood my situation, as well as, kept me updated on the service maintenance progress.
10/8/2021
Jerome G. VERIFIED CUSTOMER
I was overwhelmingly happy with the service I received from Michael and East West Lincoln. And to put the icing on the cake my car wash and windows for clean. I left with a big smile on my face. I am truly a raving fan.
10/8/2021
Janet B. VERIFIED CUSTOMER
Excellent service,Mr. Turner met me with a smile and great demeanor. ????