My service guy was awesome. The cashier was forgetful, and whoever was inside my car left the steering wheel black with grease dirt and filth on a white leather steering wheel
9/7/2021
Nellie S. VERIFIED CUSTOMER
The customer service is the worst. My car was not complete I was there at 7 PM did not leave until 2 o’clock all I got was a oil change. Other job don’t get done.I have a important Recall that did not get done. And it have something to do with my brakes Did not get done.
9/3/2021
Carlton B. VERIFIED CUSTOMER
Customer service as always was great
8/31/2021
Kesha S. VERIFIED CUSTOMER
Long wait, vehicle was returned not completed.
8/31/2021
Dorothy P. VERIFIED CUSTOMER
Everything was very good thank you.
Mr Owen's is a true professional
8/26/2021
Frederick M. VERIFIED CUSTOMER
You sent me a text indicating that my vehicle was all done and ready. I called and spoke with. ZZZ Mr Turner who also indicated the same. When my son picked up the truck, the work order indicated that a part for the recall that I brought my truck in for was placed on order. So my truck WAS NOT completed. Turner should have explained this to me when I spoke with him by telephone "totally unexceptable ".
8/26/2021
Louellen C. VERIFIED CUSTOMER
Waited to long to get oil change and the charge was to high
8/25/2021
Connie B. VERIFIED CUSTOMER
I was told that they were behind and it would be awhile. Didn't think it would be 4 hrs for a oil change however I did also need a air filter.
8/24/2021
Marco E. VERIFIED CUSTOMER
I can't believe you wanted too charge me 2 hours to check the A/C it's a simple check and then you wanted me too wait up to 2 week before you could check it.And also it was a c.o.d job.I would have never done that to a customer, a quick in and out check.I won't come back,thank you
8/24/2021
Wendell B. VERIFIED CUSTOMER
Great service as usual!!!
8/24/2021
Darlene N. VERIFIED CUSTOMER
Mr. Turner was very responsive to my many calls regarding when my car would be ready.
8/23/2021
Sandra G. VERIFIED CUSTOMER
Pleased
8/23/2021
Michael R. VERIFIED CUSTOMER
Mike Turner is outstanding and has always provided exceptional customer service. That’s why I come to East West Lincoln instead of other Lincoln dealers.
Dr. Michael R
8/23/2021
Karen Lee. VERIFIED CUSTOMER
Yes with everything but you forgot the oil ???? change
8/21/2021
Peter K. VERIFIED CUSTOMER
Perfect
8/19/2021
Traci W. VERIFIED CUSTOMER
Mr. Turner is very professional, efficient, attentive, kind, and caring. He’s transparent regarding the status of maintenance on your vehicle making him very trustworthy. Mr. Turner is a true and knowledgeable gem. Keep him around! As long as he’s there, you will have my business.
8/17/2021
Graycena T. VERIFIED CUSTOMER
Very smooth transaction, which included use of the valet service.
Great Job!!!
8/17/2021
Demetria C. VERIFIED CUSTOMER
He always take care of his customers including me.