It too long to get my service ticket. I am accustom to getting a appointment. Even if I had an appointment, there is a bottle neck in the flow to get a ticket. Need more staff to accommodate the business. I welcome a representative calling me.
8/4/2021
Edward J. VERIFIED CUSTOMER
Michael provided excellent customer service. He was informative and very helpful throughout the process of getting my vehicle repaired.
8/3/2021
Ethel D. VERIFIED CUSTOMER
Mr. Turner is so knowledgeable and goes the extra mile to keep me up with what needs to be done on my car. When I leave there I feel safe driving in the beltway.
8/3/2021
Clifton B. VERIFIED CUSTOMER
Mike Turner is the Best...Plain and simple, very Professional.
8/3/2021
Patricia S. VERIFIED CUSTOMER
Thank you Michael Turner and East West Lincoln!
8/2/2021
Alan H. VERIFIED CUSTOMER
Michael is always straightforward.
7/28/2021
John H. VERIFIED CUSTOMER
Mr. Turner provided excellent service. Thanks to East West Lincoln for the good services provided.
7/28/2021
Glenda W. VERIFIED CUSTOMER
Excellent service, comprehensive, great communication and customer service.
7/27/2021
Willie G. VERIFIED CUSTOMER
Everything as promised
7/27/2021
Gloria W. VERIFIED CUSTOMER
Service was just what I expected. Excellent!
7/27/2021
Linda H. VERIFIED CUSTOMER
I was pleased with Mr. Turner’s work. I was not pleased in the fact that I was not offered a loaner car. I had to ask for one and then not one was available. I had to keep calling asking for one. I recently relocated to the area and the inconvenience was not acceptable. In all my years as a lincoln customer I never experienced this type of service. I was very disappointed with no incentive offered to me. I was not a happy camper by no means.
7/27/2021
Janet C. VERIFIED CUSTOMER
Keep up the great work Mike Turner
7/26/2021
Kevin C. VERIFIED CUSTOMER
Mr Turner was very courteous and helpful
7/24/2021
Keith D. VERIFIED CUSTOMER
Mike Turner is the best. I trust him and he's very professional. He's always easy to work with and I always get top flight care for my vehicles.
7/24/2021
Ashley L. VERIFIED CUSTOMER
Always great service provided in a timely manner
7/23/2021
Grant B. VERIFIED CUSTOMER
my advisor mike turner was always on his job to give great service. I was not happy with the time it took to get my car fixed. I understand Mike was out on sick leave and no one covered his oppointments while he was out. I found this to be unecceptable
7/23/2021
Deborah S. VERIFIED CUSTOMER
Mike always resolves my car issues & delivers excellent service! He is personable, professional, & knowledgeable! He is always willing to answer questions & provides explanations I can understand! I will continue to have my car serviced @ the Lincoln dealership!
7/22/2021
Jethro L. VERIFIED CUSTOMER
Job well done.
7/22/2021
Valerie J. VERIFIED CUSTOMER
Great service!
7/21/2021
Dwain A. VERIFIED CUSTOMER
They corrected the problem with my truck ???? today and now I'm back whole thanks East West Lincoln Mike is the greatest