James acts very professional and is easy to talk with when asking questions about your vehicle.
5/11/2021
Kathryne C. VERIFIED CUSTOMER
The best care that you can trust when you leave your car in mr. James Owen hands,no stress about the outcome ????.
5/11/2021
Charlene M. VERIFIED CUSTOMER
Mr. Owens handled my car issues in a very professional manner. He kept me up-to-date with text progress reports.
5/10/2021
Linda D. VERIFIED CUSTOMER
As always he goes above and beyond
5/8/2021
Jason S. VERIFIED CUSTOMER
East west always excels in customer service and keeping everyone happy
Would recommend to anyone
5/7/2021
Michelle B. VERIFIED CUSTOMER
It wasn’t Mr Owens fault for the reason that I am dissatisfied. I will be sure to make all of my appointments through him for now on. This is my second Lincoln and I never had a bad experience until I allowed someone not assigned to me schedule me. It was a Fiasco
5/7/2021
Naima Nur. VERIFIED CUSTOMER
Mike is great. Speedy turn around after diagnosis and a fair price. Amazing customer service. That’s why I keep coming back.
5/7/2021
May S. VERIFIED CUSTOMER
Great service as always. Thank you so much and keep up the great work!
5/6/2021
Gloria W. VERIFIED CUSTOMER
Michael kept me informed of the status throughout my repair. He always courteous and I'm satisfied with the service he provided.
5/5/2021
Regina H. VERIFIED CUSTOMER
He stated he ordered the part for the recall for the air bag on the driver's side.
5/5/2021
Earnesten C. VERIFIED CUSTOMER
I would like when I schedule my vehicle for service that I automatically have a loaner car available. Awesome Service!
5/5/2021
Richard W. VERIFIED CUSTOMER
Outstanding service
Excellent customer service
5/4/2021
Nicole B. VERIFIED CUSTOMER
Mike was great. He has always made my experience pleasing, and that keeps me buying Ford’s and Linclon’s
5/4/2021
Joe G. VERIFIED CUSTOMER
Very satisfied.
5/3/2021
Eather C. VERIFIED CUSTOMER
Mr. Turner is the reason I keep coming back for service on my vehicle. He is excellent at what he does, and how he does it. The technician who repaired my vehicle also seems to have done a wonderful job.
5/1/2021
Kenneth P. VERIFIED CUSTOMER
Michael Turner is the absolute best. I was facing an urgent issue, but there was a 50-person waiting list for loaner cars. He helped me get approval from Lincon for them to cover the cost for Hertz rental and got my problem resolved quickly.
4/27/2021
Leslie C. VERIFIED CUSTOMER
Excellent service provided by James Owens as usual
4/27/2021
Steve H. VERIFIED CUSTOMER
Just had to get a inspection.
4/26/2021
Richard W. VERIFIED CUSTOMER
Outstanding customer service
4/26/2021
Denise W. VERIFIED CUSTOMER
Michael is always professional, polite and knowledgeable.