Ha! I would have to write a book Terrible experience
7/29/2023
Tom K. VERIFIED CUSTOMER
Rip off waste of time never buying a Lincoln there thanks.
7/28/2023
Reginald C. VERIFIED CUSTOMER
very good job thank you very much
7/28/2023
Mukemil S. VERIFIED CUSTOMER
The car is already broken with in 2 house after you fix it
7/27/2023
James O. VERIFIED CUSTOMER
Mr. Owens is the best!
7/26/2023
Carlton H. VERIFIED CUSTOMER
Very good and professional service by my service person which is always a plus for me.
7/26/2023
Catherine B. VERIFIED CUSTOMER
John Akers provided exceptional customer support.
7/26/2023
Herb A. VERIFIED CUSTOMER
Fantastic ????
7/25/2023
Graycena T. VERIFIED CUSTOMER
John is very accommodating to ensure top level service from beginning to end. In today’s environment, that is very much appreciated. So, John, Thank YOU!! And, I’ll definitely be back????!!
7/25/2023
Kathryne C. VERIFIED CUSTOMER
Everything was done in a timely manner and I appreciate that Greatly! Thank you Mr.Owens for being
The reason why I can trust Lincoln with my vehicle,and to keep coming back to everytime.
7/24/2023
Pamela W. VERIFIED CUSTOMER
Thank you Mr. Owen’s for all of you assistance with getting my car serviced.
7/21/2023
Gathier R. VERIFIED CUSTOMER
Outstanding service with my Lincoln at East West service Department.
7/20/2023
Gertrude B. VERIFIED CUSTOMER
Mr. Owens was very helpful. It just took I got that 830 and I left my car didn’t pick it up till 3 o’clock. Mr. orange called me at three and told me my SUV was ready. Evidently you all is very short a hair. It shouldn’t take that long to change my oil, so next time with my recall get in hopefully I will not take so long. Thank you Miss beck.
7/20/2023
Louis M. VERIFIED CUSTOMER
As always, everything was expertly done. Mr. Owens is an outstanding service advisor.
7/19/2023
Ella P. VERIFIED CUSTOMER
John did some checking that the service people did not follow up on. Thank you John
7/19/2023
Naadira H. VERIFIED CUSTOMER
John was very respectful of my time and kept me informed and was very knowledgeable when explaining the process.I appreciate his professionalism.Job well done ????
7/18/2023
Kenneth W. VERIFIED CUSTOMER
Good job!
7/18/2023
Kenneth P. VERIFIED CUSTOMER
This was an expensive one, but that's the way it is when I needed all 4 tires replaced. But my experience was truly exceptional. The pick-up/drop-off service was excellent. I was kept informed of the progress, and my car was amazingly clean inside and out when it came back. East-West Lincoln isn't the closed dealer service to me, but I would go nowhere else.
7/17/2023
Tony B. VERIFIED CUSTOMER
Good customer service by John. He served in multiple roles that day. From manager, to signing me in for what work had to be done, to cashier.
7/17/2023
Cynthia R. VERIFIED CUSTOMER
The service was attentive and very professional. The valet, Ms. Rosa was timely. Yvette was very patient with me as I was attempting to send my documents. John was awesome as he made sure that I would get the service if someone canceled. He arranged for a car pick up as well from my school. It is summer, as the principal of an Elementary school , I find it hard to sit for car service. Great customer service. Thank you all!
Cynthia R