Michael was great before I arrived. Then, he just out did himself upon my arrival. He’s patient, kind, knowledgeable, and professional. He makes you all look good - a real jewel.
9/8/2020
Joseph C. VERIFIED CUSTOMER
My car is still not repaired! I am having the same problems that I was having when I brought the car in. I will be bringing it back in next week.
9/5/2020
Reginald M. VERIFIED CUSTOMER
Diamond and Danny are my all stars!
9/3/2020
Bolaji O. VERIFIED CUSTOMER
My car wasn't throughly cleaned. Loaner service wasn't provided when both are part of the package I paid 4.
9/2/2020
Andre P. VERIFIED CUSTOMER
Very good service communication everyday my vehicle was there job well done
9/2/2020
James F. VERIFIED CUSTOMER
Always satisfied with Mike Turner’s service.
9/2/2020
Ronald W. VERIFIED CUSTOMER
Thank you for the service, always good to see brother Owens. My appreciation for the service report, will return the auto for brakes. Thanks again. Ron WatsonSr
9/2/2020
Sharon N. VERIFIED CUSTOMER
I am very satisfied with the service.
8/31/2020
Nicole V. VERIFIED CUSTOMER
Micheal was able to complete tire service timely and advised the best and affordable service. I always appreciate his ability to narrow down issues and find the best solution
8/31/2020
Sylvia G. VERIFIED CUSTOMER
The service was satisfied but the service time could be faster.
8/30/2020
Monique K. VERIFIED CUSTOMER
Great Job as always
8/29/2020
Tileta V. VERIFIED CUSTOMER
My car haven't been fix and it's worse off thing it was.
8/29/2020
Janice J. VERIFIED CUSTOMER
I had to come back several times before they got my car right. Then they told me that I needed a right strut for my car and I didn't even need that part so I went out and got work done to my car that I didn't even need to do because of Lincoln.I pay them almost $1600.I feel like I should get some money back
8/28/2020
Carl A. VERIFIED CUSTOMER
Michael Turner is the best. I am fortunate to always have him to interact with me when I have to have my vehicle serviced. He's professional and yet very friendly. He always keeps me updated on the progress of the job.
8/27/2020
Saundra W. VERIFIED CUSTOMER
The automated texts are not good
They say the car is being worked on when it hasn't even been looked at
8/27/2020
Gloria C. VERIFIED CUSTOMER
I cannot help but wonder if the screwed on cover under my vehicle fell off because it wasn't properly screwed on after the recent oil change and service.
8/26/2020
Cecelia R. VERIFIED CUSTOMER
I was very satisfied with everything. Mr. James Owens was very polite and always update me about the care on my vehicle.
8/26/2020
Pamela S. VERIFIED CUSTOMER
Michael Turner has excellent customer service skills - he truly cares for customers and i will always bring my lincoln to East West for service
8/25/2020
Ronald W. VERIFIED CUSTOMER
E/W Lincoln with brother Owens and the Service Team continue to provide excellent service
8/20/2020
Cecelia R. VERIFIED CUSTOMER
The staffs were very professional, especially Mr. James Owens. He will come and give updates of my vehicle status and also gives me the opportunity to ask questions. Thank you Mr.Owen.