as always Mike Turner gives the best service advise I am not so happy with my MKT I only Have 55000 miles on it and it is deteriating in places means the quality is not so good I do not feel I will purchase another new car from Lincoln
7/15/2020
James B. VERIFIED CUSTOMER
Mr. Owens,
Is truly an asset to your department.
He is the representative that I will work with. Great personality and does what he says he will do.
7/14/2020
Alfred E. VERIFIED CUSTOMER
He’s the best!
7/14/2020
Fran T. VERIFIED CUSTOMER
Excellent Job Mr Michael Turner!!
7/13/2020
Daniel T. VERIFIED CUSTOMER
Courteous and friendly
7/13/2020
Tracey H. VERIFIED CUSTOMER
Although I was completely satisfied with the service performed two days later my check engine light came back on. I'm on travel at the time and I have not been able to get the car back to the dealership I picked it up on Friday, and I'll try and get it back in by Sunday. Thank you Tracey H
7/13/2020
Jacob W. VERIFIED CUSTOMER
Will do!
7/13/2020
Tonya B. VERIFIED CUSTOMER
Michael is excellent. Very professional, friendly and keeps me well informed regarding the status of my vehicle.
7/13/2020
Gerrica G. VERIFIED CUSTOMER
Mike has been my tech for 5 years and he always delivers exceptional service. He always takes the time to explain certain service repairs that I may not fully understand. I fully trust all recommended repairs coming from Mike because he is very knowledgeable. I feel safe driving my Lincoln.
7/9/2020
Sallie E. VERIFIED CUSTOMER
Grade A
7/9/2020
David M. VERIFIED CUSTOMER
Service representative Michael Turner was very nice and provided useful information
7/7/2020
Leon G. VERIFIED CUSTOMER
The person that worked on my vehicle did a good job. Mike did a great job keeping me informed on the repair.
7/6/2020
Geraldine P. VERIFIED CUSTOMER
Well trained to interact with public.Knowledgeable and courteous. Thank you Mr Owens. We will come back.
7/4/2020
Anthony T. VERIFIED CUSTOMER
Repairs were done in a sufficient amount of time. All is well. Thank you
7/3/2020
Steven T. VERIFIED CUSTOMER
Michael has always provided me with excellent service.
7/3/2020
Paris P. VERIFIED CUSTOMER
Outstanding, Mike Turner is the best in the business
7/2/2020
Wayne H. VERIFIED CUSTOMER
Michael Turner is the best ever. Very professional and always goes out of his way to help you.
7/2/2020
Graycena T. VERIFIED CUSTOMER
Great Service
7/2/2020
Carol S. VERIFIED CUSTOMER
Only complaint I have was not able to get a rental after leaving my car all day for maintenance.
7/1/2020
Mary W. VERIFIED CUSTOMER
Did not have a post service discussion due to his availability in assisting other customers upon picking up my vehicle.
Will follow up with Michael regarding recommendations.