Michael is always attentive to my issues. He gives guidance in what must be done in a timely matter which allows me not to be overwhelm when the cost is higher than I expect. He is always positive.Keep up the good work Michael.
2/26/2020
Melvin K. VERIFIED CUSTOMER
Yes excellent service all the personnel were very responsive professional and very patient and kind to a senior citizen and always has been for the last 20 some years since I've been coming there.
2/26/2020
Sterlind B. VERIFIED CUSTOMER
Michael Turner & East West Lincoln provide consistently high quality service.
2/26/2020
Perry E. VERIFIED CUSTOMER
Keep the good work up
2/25/2020
Bryan W. VERIFIED CUSTOMER
Michael Turner did a great job assessing the problem and finding a solution. Great communication skills and more importantly job done well.
2/25/2020
Hosea M. VERIFIED CUSTOMER
I still had to order another part in order to repair airbag light problem on my 1993 town car. I cannot pass inspection without it.
2/23/2020
Lori B. VERIFIED CUSTOMER
Luke is great. His customer service skills are impeccable.
2/22/2020
Terrence A. VERIFIED CUSTOMER
Michael Turner and the Lincoln family treat my car like its their car.
Thanks for NEVER ripping me off. Always makes recommendations, never does any repairs without my expressed permission. I am absolutely pleased with East-West Lincoln and the service provided.
2/22/2020
Cruz G. VERIFIED CUSTOMER
Exelent service....I will recommend.
2/21/2020
Thomas P. VERIFIED CUSTOMER
Thank you!
2/21/2020
Herman G. VERIFIED CUSTOMER
Thank very much to Mr. Turner for his good service.
2/21/2020
Sheila H. VERIFIED CUSTOMER
Always a great experience conducting business with Michael Turner.
2/20/2020
Michael R. VERIFIED CUSTOMER
Mike Turner has always delivered excellent customer service and knowledge regarding auto repairs. I always ask for Mr. Turner when I bring my 2010 Navigator in for service. He raises the service bar for East West Lincoln.
Regards
Dr. Michael L. Rucker
2/20/2020
Robert D. VERIFIED CUSTOMER
Great service. Very happy. Thanks
2/20/2020
Joyce H. VERIFIED CUSTOMER
I love east west. They got me in and out before 9:30.
2/19/2020
Millie Ann. VERIFIED CUSTOMER
Michael Turner always give me a Lincoln customers services total Excellency experience
2/19/2020
Eugenia W. VERIFIED CUSTOMER
I have never had a problem with the service that I have had at East West Lincoln Mercury. The service department staff have been trained very well for working on all the vehicles that come in for service.
2/18/2020
Rosetta Y. VERIFIED CUSTOMER
I’d rank the experience of picking up my vehicle (providing a loaner), servicing it and returning it as exceptional. However, I was quite frustrated with scheduling service. It took three attempts, providing my updated address and phone number before my appointment was confirmed. I was the one that kept calling service asking why my vehicle wasn’t picked up and why I hadn’t received a confirmation text. Shockingly, I still had to call while vehicle was being serviced to see when it would be returned and they still had the wrong telephone number. I’m hopeful that everything is finally updated in the system and future appointments will go smoothly.
2/16/2020
Hosea M. VERIFIED CUSTOMER
Mr Owens was around when my dad use to bring in this car. I felt so safe and taken care of. What a great feeling. He explained what will happen next and I trust Mr Owens. I am glad to have that history with this 1993 Lincoln Town car.
Respectfully
Hosea M