It took me almost a month to get a car loan, and then get my car repair.
Mr. Owens was not clear with his explanations when he called me to request the authorization for the repair. He asked me to authorize a service for around $480, but the total was $911,24. At the time of the phone call, I asked him twice for the total amount. He also changed the lug nuts, something that I never requested, for $83.80. I'm definitely not happy with the service provided.
2/5/2020
Celeste W. VERIFIED CUSTOMER
Well Done
2/4/2020
Nationwide Limousine. VERIFIED CUSTOMER
very good service! the breakfast was delcious and the manner in which I was handled speedy and efficient. I appreciate the hardwork put in.The service was reliable and dependent. thanks
2/4/2020
Carolyn W. VERIFIED CUSTOMER
Good Job l am pleased
2/4/2020
Kevin H. VERIFIED CUSTOMER
Mr. Owen's was professional and kept me abreast of repairs.
2/3/2020
Deidre T. VERIFIED CUSTOMER
Better communication in regards to completion of service. I am not asking for exact but if I could get a realistic estimate on whether the vehicle would take a few hours or would take a few days. Otherwise the service was fantastic and a seamless transaction.
2/1/2020
Shawn A. VERIFIED CUSTOMER
Michael Turner is a Great person to work with
2/1/2020
Beverly S. VERIFIED CUSTOMER
Excellent service
1/31/2020
Larry B. VERIFIED CUSTOMER
Very satisfied
1/31/2020
Larhonde P. VERIFIED CUSTOMER
It took three weeks to get a loaner car. More cars should be available.
1/30/2020
Darrick S. VERIFIED CUSTOMER
Sevice was professional
1/30/2020
Reginald N. VERIFIED CUSTOMER
None
1/30/2020
Odena N. VERIFIED CUSTOMER
It's nice to have a dealership and a service representative you can trust. Mike is the best!
1/29/2020
Paul F. VERIFIED CUSTOMER
Satisfied with the service performed. Not pleased that it took three days to complete routine 7500 mile service.
1/28/2020
James D. VERIFIED CUSTOMER
Mr. Mike T assisted with great care. Mike greeted me and diligently inspected my vehicle prior to accepting for my requested services. He respectfully took the time to inform me of the time it would take and came to the waiting area to advise of a recall that would be managed. I had a great experience; pricing included and Mike gave me reason to return future services. James
1/28/2020
Faye B. VERIFIED CUSTOMER
Mr. Turner is always very helpful and very courteous!
1/28/2020
William G. VERIFIED CUSTOMER
The inside of my car had foot prints on all of the carpets, white streaks on my cargo mat and back speakers, back door and to side trim