Professional, honest, direct and prompt describe his approach. It makes him effective and much appreciated by customers. Give him a bonus!
1/10/2020
John L. VERIFIED CUSTOMER
Instead of yelling from the top of the stairs at me in the waiting room, he should come down and quietly till me the car was ready. The way LUKE always did!
1/9/2020
Ronald T. VERIFIED CUSTOMER
I really like the service regarding the handling of the safety recall. I was appreciative with complimentary car wash until I realized that the vehicle was half done. I was confused because I felt that this dealership had more respect for the brand and the car. I thought paying attention to detail is what set dealerships apart with a luxury brand.
1/8/2020
Joseph S. VERIFIED CUSTOMER
Never a complaint
1/8/2020
James M. VERIFIED CUSTOMER
Complete satisfaction with Mr. Owens..
1/8/2020
Gertrude B. VERIFIED CUSTOMER
Mr. Johnson was very helpful and very nice he complete the job and then called me when it was ready I have very good service thank you
1/7/2020
Denise P. VERIFIED CUSTOMER
My change oil light is coming on after I had my oil changed. My service experience was excellent.
1/7/2020
Charles G. VERIFIED CUSTOMER
You are above all others which is why we are looking at a new Lincoln
1/4/2020
James S. VERIFIED CUSTOMER
As always East West mechanic does good work and it’s always done right.
Wes the mechanic that fixes on my car is a great mechanic. When he fix on my car I never have a complaint.
1/4/2020
Robert T. VERIFIED CUSTOMER
Thanks for the service I had rendered to my 2013 Ford F50 great information
1/3/2020
Dorothy A. VERIFIED CUSTOMER
I'm quite happy with service provided on my vehicle. Keep up the good work.
1/3/2020
Paris P. VERIFIED CUSTOMER
Got my needs met
1/3/2020
A C. VERIFIED CUSTOMER
I thank you for such great service ,Ac
1/1/2020
Stevan S. VERIFIED CUSTOMER
I appreciated that my service advisor was able to answer questions about my vehicle that weren’t necessarily related to my reasons for coming in on Monday, and I appreciated that he kept me informed about how my service needs were progressing and when I could expect the service to be completed.
1/1/2020
Darnese N. VERIFIED CUSTOMER
Thanks!
1/1/2020
Albert F. VERIFIED CUSTOMER
The wait for replacement key fob batteries was a bit long, almost 2hrs.
12/31/2019
April B. VERIFIED CUSTOMER
I signed up for a free car wash and it wasn’t done. Other than that the service was great.
12/31/2019
Reginald H. VERIFIED CUSTOMER
To the Point. Kept it simple. Expediant Service. Positive attitude. A Very Important Asset to your Company. Keep Up the Good Work Mike.
12/31/2019
David M. VERIFIED CUSTOMER
Mike is awesome, I absolutely trust him to keep my Lincoln in tip top shape. he is a great asset to East West Lincoln in my humble opinion.
12/31/2019
Bronte W. VERIFIED CUSTOMER
Mike Turner and Dillion was very helpful in taking care of my needs
I appreciate everything they did to satisfy me
Mike is wonderful