East West does a wonderful job. Michael Turner in your Service Department is truly an asset to your company. He brings the customers back.
12/10/2019
Aaron E. VERIFIED CUSTOMER
Did not service vehicle correctly...car did not start the next day... I told service rep the problem and he ignored my concerns... I will never use them again
12/10/2019
Harold M. VERIFIED CUSTOMER
5Could not tell me why the car loose s power and won't start.
12/7/2019
Gary J. VERIFIED CUSTOMER
Great job
12/4/2019
Roy O. VERIFIED CUSTOMER
Service was excellent. Mr Owens was friendly, courteous and professional.
12/4/2019
Carolyn W. VERIFIED CUSTOMER
I am very pleased that l have my car
Back functioning properly
12/3/2019
Robert L. VERIFIED CUSTOMER
As usual, everything was perfect!
12/1/2019
Sheila G. VERIFIED CUSTOMER
Excellent timely polite service
11/30/2019
Robert H. VERIFIED CUSTOMER
Great and thorough service at a reasonable price.
11/29/2019
Michael K. VERIFIED CUSTOMER
Professional service.
11/28/2019
Suren A. VERIFIED CUSTOMER
I had to call 4 times on Monday morning to find out if someone could come to get my car to just replace a tire after a flat (had to go out of town so I needed it done quickly). I was given the impression that Black Label service would be more customer focused by the advertising. When i finally reached the rental guy, he was great and so was the guy who delivered the loaner. Michael was not helpful and did not make me feel like a valued customer any of the 6 times I had to call or text to ask about the actual service.
11/28/2019
Gloria C. VERIFIED CUSTOMER
Extremely pleased with the service I received from East West Lincoln.
11/27/2019
Keith D. VERIFIED CUSTOMER
Like I told Andrew the VP at East West Lincoln Mercury, I would give 3 thumbs up,but I only have 2 thumbs. Best service I've ever encountered. Keith D
11/27/2019
Sallie E. VERIFIED CUSTOMER
Great job
11/27/2019
Alice B. VERIFIED CUSTOMER
I have had my vehicle in there twice for the same problem.
11/27/2019
Richard W. VERIFIED CUSTOMER
Outstanding customer service
11/27/2019
Gettis C. VERIFIED CUSTOMER
MIKE HAS BEEN MY GO TO SERVICE ADVISOR FOR THE PAST 7 - 8 YEARS, HE IS VERY THROUGH AND PROFESSIONAL...THAT’S WHY I KEEP COMING BACK TO EAST WEST LINCOLN..!!!
11/27/2019
Richard B. VERIFIED CUSTOMER
Always best treatment snd service from Mike and East West Lincoln
11/27/2019
Michael S. VERIFIED CUSTOMER
My overall experience was fantastic, Michael explained everything to me clearly and what needed to be done. He was able to get me a loaner so I could still pick up my son from school an called me as soon as my vehicle was complete