I Had to wait an additional 20+ minutes because East West Lincoln couldn't find my rewards in the system.
I should have been advised of the service fees/ cost before work started .
6/21/2023
Carolyn W. VERIFIED CUSTOMER
Job well done
6/20/2023
Ronnie S. VERIFIED CUSTOMER
My haven't been fix and I was told they didn't know what the problem was Mr Savage
6/20/2023
Theodore W. VERIFIED CUSTOMER
Everyone lied told me a different story you gave me a car smell like a dog had holes in the seat. The first loaner I had was brand new they said they had to get it back because it needed servicing which when I talk to the manager he said they didn’t see anything wrong with the car.
6/19/2023
Sybil H. VERIFIED CUSTOMER
Thank you for keeping my 2006 Towncar in tip top shape. Couldn't do it without you.
6/14/2023
Marlo Y. VERIFIED CUSTOMER
Very courteous and kept me updated as to issues found, estimate and progress of work. Will return.
6/14/2023
Lisa N. VERIFIED CUSTOMER
I appreciate the patience and great customer service. They understood my emergency and worked with me so I could have my car.
6/13/2023
Georgie E. VERIFIED CUSTOMER
Excellent service
6/9/2023
Steven R. VERIFIED CUSTOMER
Very good service
6/7/2023
Linda B. VERIFIED CUSTOMER
It took 2 months to complete my service. There was a lack of communication on EW’s part unless I called to inquire about my car and I didn’t get a loaner car until EW had my car for a month and a half. The loaner car was not as clean as it should have been. It was not a good representation of EW. I have expressed all of these concerns with John Akers, the service manager.
6/7/2023
Carol S. VERIFIED CUSTOMER
I like the updates.
6/7/2023
Rita J. VERIFIED CUSTOMER
He contacted me back in a timely mater after I left a medsage regardjing the staus of my vehicle .
6/6/2023
Ronald E. VERIFIED CUSTOMER
Professional and courteous staff. Kept you advised of service progress. Gave you options for rides provided or rental service. It was a good show, I will visit again
6/3/2023
Elgie L. VERIFIED CUSTOMER
Great service experience w Emil
6/2/2023
Jerome T. VERIFIED CUSTOMER
Thank you.
6/2/2023
Shirley W. VERIFIED CUSTOMER
We thank the service department for their efforts in trying to remedy the issue with our vehicle, some of the issues didn’t replicate itself but service did extra road testing to to try to get the issue to happen again with no success