THE SERVICE PROVIDED BY MIKE TURNER HAS BEEN GREAT OVER THE
YEARS - THAT’S WHY I KEEP COMING BACK..!!
6/5/2019
Mable W. VERIFIED CUSTOMER
As always, very professional and helpful thanks
6/5/2019
Benjamin B. VERIFIED CUSTOMER
Always welcoming and warm. Tells you the deal straight up. Very helpful.
6/5/2019
Abdul M. VERIFIED CUSTOMER
Mr. M. Turner. A very good concerned Lincoln Technician. He made sure what was needed for my repairs was done. He showed a good quality and respect for me as a customer. Thank you East West Lincoln Dealer. Mr. Abdul K. Muhammad.
6/4/2019
Cynthia G. VERIFIED CUSTOMER
Very Pleasant..
6/3/2019
Stephen J. VERIFIED CUSTOMER
James was very professional and personable was it Joy getting my oil changed thank you very much
6/1/2019
Carol R. VERIFIED CUSTOMER
Great customer services
6/1/2019
Sheila G. VERIFIED CUSTOMER
Great service
5/31/2019
Kimberly Y. VERIFIED CUSTOMER
Mr. Michael Turner was very profesdional and made me feel comfortable that Eadt West would take care of me. So far so good! Thanos...
5/31/2019
Vikki H. VERIFIED CUSTOMER
Michael Turner always gives me excellent service
5/30/2019
Gloria C. VERIFIED CUSTOMER
Unexpectedly the battery and cable failed on my vehicle Luckily I was in my driveway but it was Saturday afternoon and I was without a vehicle I called EastWest Lincoln at 7:30am on Monday. At approximately 8am I spoke to a Service Rep who told me to call Roadside Assistance. The tow company showed up approximately 11am.The Service Rep nformed me the next day it was the battery and cable and my vehicle should be ready that evening. He then informed me they had to order the parts and couldn't give me a ETA.I asked for a loaner vehicle he said he didn't have any but would put me on the list. By Thursday my boyfriend angrily called to complain about the service I was receiving...I am not sure if that prompted it but my vehicle was ready by the afternoon. However it could not be delivered so I had to beg and pay someone to help me pick up my vehicle.
The completed work was excellent...it was the customer service and lack of the loaner vehicle for the unsatisfactory response.
5/29/2019
Lucinda K. VERIFIED CUSTOMER
I always have to remind them to put the sticker in my window
5/25/2019
Antwyna B. VERIFIED CUSTOMER
I still hear the popping sound, when I hit my breaks... I'm bringing it back this week.
5/25/2019
Sonia H. VERIFIED CUSTOMER
Michael Turner was very professional and kept me informed with the status of my vehicle.
5/24/2019
Mark W. VERIFIED CUSTOMER
It was quick and it was Fast Thank you
5/24/2019
Bobby M. VERIFIED CUSTOMER
Appreciated, the way my Lincoln is cared for on Service visits.
5/23/2019
Jennifer F. VERIFIED CUSTOMER
Mr. Turner has a people person attitude, which is very good for customers. His assurance that Lincoln service department will take care of your vehicle to the best of there abilitie which is a good feeling to the customer(Me). Keep up the good work.
5/22/2019
Felicia B. VERIFIED CUSTOMER
I brought my Navigator in for a black label wash. Everyone did horrible. My car was worse coming out than going in. They came out and started spraying my car with glass cleaner as a way to clean it . Just disgusted .
5/22/2019
Valerie B. VERIFIED CUSTOMER
Michael is great. Check-ups always take longer than we want (this was 3+ hours), but somebody brought donuts. Thanks.
5/21/2019
Kevin W. VERIFIED CUSTOMER
Excellent service and outstanding service representative