Had my car too long for what needed to be done. This was after making an appointment 2 weeks in advance for work that was supposed to be done on our last service appointment. Still not finished with our car and now have to make another appointment.
5/25/2017
Mark C. VERIFIED CUSTOMER
Everything was wrong. Horrible service.
5/25/2017
Armando R. VERIFIED CUSTOMER
Michael was awesome! He kept me informed the entire time my vehicle was in the shop. He is a valueable assent to your company.
5/25/2017
Evelyn V. VERIFIED CUSTOMER
Service here was phenomenal they pay attention to detail and they check the car thoroughly and their explanations are clear
5/25/2017
Maricel P. VERIFIED CUSTOMER
Excellent customer service.
5/22/2017
Carman J. VERIFIED CUSTOMER
Thank you for have people like Larry France Jr. Working in there very good guy
5/22/2017
Gina D. VERIFIED CUSTOMER
Larry was very professional and very helpful with taking care of my car issues and my oil change!
5/22/2017
Ledina H. VERIFIED CUSTOMER
Thank you for your consistent EXCELLENT service.
5/21/2017
Judy J. VERIFIED CUSTOMER
Larry is excellent at listening and determining your cars problems. He is very patient in explaining and showing you exactly what the problem is or was..
5/20/2017
Judy S. VERIFIED CUSTOMER
Very pleasant experience. Work was done in a timely manner.Larry was very helpful with advising me of how to handle the recall on my car doors. thanks
5/20/2017
Tommy H. VERIFIED CUSTOMER
Michael went out of his way to keep me informed. He helped me get discounts. He and Kimberly Feathers helped provide me with a loaner car. They were both helpful in ways that I never expected. I am extremely happy with the level of customer service and the timely repair of my car.
5/20/2017
Joann E. VERIFIED CUSTOMER
Very professional, personable, courteous and knowledgeable. Larry represented Ford very well. I will take my car here in the future for service visits.
5/20/2017
Ashley G. VERIFIED CUSTOMER
Larry did all he stole to help me out and make sure my problem was resolved.
5/20/2017
Jonelle C. VERIFIED CUSTOMER
Larry was very professional and curtious.
5/20/2017
Michael B. VERIFIED CUSTOMER
My service rep Larry was awesome very helpful and great on following up with me on my vehicle. However, whoever the service tech that worked on my vehicle was, left an oily mess in the engine compartment of my car with drips of oil on my front grill as well as left my washer fluid empty which the service I purchased was an oil change "the works". Which makes me wonder did they top off any of the fluids that the service intails. You might want to check into that. I'll give you a 5 out of 10 and the 5 was because of Larry. I'll give you another shot because of him. I hope my next experience will be better.
5/19/2017
Gus G. VERIFIED CUSTOMER
Larry, was professional and very helpful.
5/19/2017
Mary C. VERIFIED CUSTOMER
I'm happy as long as the fix works Time will tell.