The vehicle has been excellent since our purchase from Colley Ford in 2014 .
During a routine oil change at 40000 miles I discovered a transmission leak and the fluid was dark not red . A recall notice convinced me to schedule the service at the dealer. All 3 recalls were addressed and the axle seal leak was covered under powertrain warranty . It took 4 days to get car back but overall quite satisfied with outcome .
Thank you Ed Schellack owner Ed's auto parts Covina
4/23/2017
Dean L. VERIFIED CUSTOMER
Colley ford always does a quick but thorough job.
4/23/2017
Belinda J. VERIFIED CUSTOMER
Thanks to everyone at Copley Ford especially Gary and Larry the best service reps a woman could know.
4/22/2017
IRENE E. VERIFIED CUSTOMER
Fabulous service, definitely satisfied with the level of service at Colley Fo d from start to finish.
4/22/2017
Betty R. VERIFIED CUSTOMER
I love the service that I have received from Colley Ford everyone so far have been been just great in customer service. Gary and the shuttle driver Salvador are outstanding. So happy I purchase my car there and took it to get service there.
4/22/2017
Valerie J. VERIFIED CUSTOMER
Jon is super helpful and appears to actually care!
4/22/2017
CHARLES D. VERIFIED CUSTOMER
Service was done quickly and efficiently. Great service by Starting with Gary and everyone else, from dropping off till picking me up after service was finished.
4/21/2017
Roberta A. VERIFIED CUSTOMER
Very pleased with the courteous and professional service Larry provided.
4/21/2017
Louis F. VERIFIED CUSTOMER
I made an appointment for 7:00 for a simple service so I could get my truck back at a reasonable time. I received an e-mail after 11:00 that service had begun. After not hearing anything I called at 2:30, after being transferred around several times I found out that nothing was started on my truck and it wouldn't be ready before 3:30 because it was written to be completed by 5:00. Also the mileage wasn't written correctly. My truck turned over 20,000 miles, it was recorded over 22,000 miles. I arrived at the shop before 7:00 this morning and was the second vehicle written up.
4/21/2017
Marina C. VERIFIED CUSTOMER
I just found the plastic covering on the front of my car hanging .I will be bringing it back tomorrow the 21st,Friday.
Thanks
Not happy
Marina
4/21/2017
Irma G. VERIFIED CUSTOMER
Jon, (Jay) was absolutely fantastic! His concern for our safety, attention to detail and follow up phone calls were quite impressive.
He is a real asset to Colley Ford.
4/20/2017
John C. VERIFIED CUSTOMER
Thank you. Gary always takes great care of me. Mike also helped me today and was very professional.
4/20/2017
Denis K. VERIFIED CUSTOMER
Gary kept me informed at all times as to what was
happening with the repair of my F150
4/20/2017
Ryan D. VERIFIED CUSTOMER
Larry did a good job and was able to beat the expected service time he originally quoted. Two unfavorable notes that are not related to Larry, are the long lead time to get the recalled air bag inflator replaced (ETA Summer of 2017) and problems uploading Sync updates. Phone support did not answer and the dealership quoted 120 to update.
4/19/2017
Ramiro C. VERIFIED CUSTOMER
Will do! Thanks again.
4/19/2017
Glen H. VERIFIED CUSTOMER
It was a great experience with Gary woods thank you
4/19/2017
Dave J. VERIFIED CUSTOMER
Larry France is always helpful, and I have confidence in his desire to have my best interests in mind when I bring my truck in for service.He does not force any unnecessary service on me. Of course, it would always be nice if the costs were lower, but idon't imagine Larry has much control over that.