He took care of my care in no time, and also shared a complete report about parts in need of service that I didn't know about.
3/13/2017
Carolyn T. VERIFIED CUSTOMER
I drive to Irvine 5 days a week and I bring my Ford Focus every 6 weeks for The "Works". My contact for service is Kimberly and she is always very helpfuk and knowledgeable. She is professional and friendly and attuned to my concerns and needs. Gary in service will always contact me to explain the work done on my car in a way I understand . I have a Ford Edge also that I bring in for service . I gave that car to my son who goes to school out of the area. The shuttle van driver is always kind and friendly! I always recommmed my family and friends to Colley for car purchase and for excellent service department! Thank you and see you next time! Carolyn T
3/12/2017
John K. VERIFIED CUSTOMER
Great service
3/11/2017
Yong Y. VERIFIED CUSTOMER
Definitely, Gary is a professional person. Very helpful!
3/9/2017
Rod U. VERIFIED CUSTOMER
Good job!
3/8/2017
Joseph M. VERIFIED CUSTOMER
Very happy with the outcome see you next time
3/8/2017
Bonnie K. VERIFIED CUSTOMER
I appreciate that Jay in the Service Dept. explained the details of what was included in the Works Oil and filter change, as well as all items in the Multi Point Inspection. He explained in detail the smaller items that were of concern. The price was exactly what he had first told me it would be. The person who serviced the truck completed the work efficiently and in a timely manner. Everyone was frienday and a driver asked me several times if I would like a shuttle ride home instead of waiting. As far as I can see, the Excursion seems to be performing well after the service. I was happy and would take the truck back to Colley Ford for service again, if the quote for service was reasonable! Thank you!
Bonnie K
3/8/2017
MONIQUE J. VERIFIED CUSTOMER
Always takes good care of me and my car
3/7/2017
HOPKINS P. VERIFIED CUSTOMER
I use Colley Ford service dept primarily because I like and trust Larry.
3/5/2017
SHANE B. VERIFIED CUSTOMER
Larry was awesome. Kept me updated on what was going on during the four days my vehicle was there. Other staff members were proactive, friendly as well. Solid group and service!
3/4/2017
MONIQUE J. VERIFIED CUSTOMER
Larry always takes good care of my car
3/4/2017
ALEXIS N. VERIFIED CUSTOMER
Loved it
3/3/2017
RON H. VERIFIED CUSTOMER
I am still having the same problem. I will have to bring it back
Friday or Monday to see if it can be fixed this time.
3/3/2017
NEAL M. VERIFIED CUSTOMER
Thanks again Colley Ford you guys have always been good to me and my family
3/3/2017
VICTOR P. VERIFIED CUSTOMER
Michael was great. Helped me right away and no problem
3/3/2017
NICOLE Z. VERIFIED CUSTOMER
Kept me updated which was appreciated
3/2/2017
ZACK B. VERIFIED CUSTOMER
Larry was great. Friendly and knowledgeable. Couldn't have asked for better service.
3/2/2017
ANURA Y. VERIFIED CUSTOMER
The person who handle my truck by the name Larry there is no words to say how good he was..I wish every work place have people like that.