Very courteous service and they took into consideration my urgent time restraints. Excellent diesel mechanic!
1/8/2017
KENDALL M. VERIFIED CUSTOMER
Car promised at the end of the day, but not ready until 2 pm the following day. I was never contacted about the reasons for the delay on the first day
1/8/2017
JANET S. VERIFIED CUSTOMER
Great customer service. Loved the text messages. Loved your courteous driver on the ride home. He was great.
1/8/2017
ALEXANDER G. VERIFIED CUSTOMER
Yes, great job!!! Thank you very much. Really appreciate your honesty.
See you next oil change. Thanks again .
1/8/2017
JOE B. VERIFIED CUSTOMER
Service department was very professional and courteous couldn't ask for better treatment.
1/8/2017
JOHN V. VERIFIED CUSTOMER
Service was good but it took 2 day to service the car. didn't get call until 5:30pm saying car not ready, then next day car not ready until 5:15pm. service dept could have called and let us know it was going to take 2 day to fix car.
1/7/2017
EDUARDO L. VERIFIED CUSTOMER
Hands down,John is second to none customer service. Very knowledgeable in the business and has never hesitated to help out, thank you to John and his team of professionals.
1/7/2017
KRISTEN C. VERIFIED CUSTOMER
Everyone always takes such good care of me! Thank you!
1/6/2017
DIH L. VERIFIED CUSTOMER
Nick and his team were wonderful and I would recommend them to anyone looking to purchase a vehicle.
1/6/2017
ARAI M. VERIFIED CUSTOMER
Even with an appointment, the oil change took longer than an hour. Once the oil change was finished, I had to wait for the paper work to be complete. Overall, the experience was a 2 on 1-10 scale.
1/5/2017
LARRY G. VERIFIED CUSTOMER
They did not correct the problem
1/5/2017
WILLIAM M. VERIFIED CUSTOMER
Parts took a bit of time other then that he was great. He showed me how to reset the oil light which the owners manual was wrong.
1/5/2017
BRAD S. VERIFIED CUSTOMER
Fast and efficient!
1/5/2017
ANNIE C. VERIFIED CUSTOMER
John is very professional. I am very happy wth the service. Thanks!
1/5/2017
SAUL A. VERIFIED CUSTOMER
You guys did a great job. Thank you.
1/5/2017
RALPH A. VERIFIED CUSTOMER
Gary Woods and Colley Ford always do a great job and it's always done right the first time. Thx.
1/5/2017
STEVE S. VERIFIED CUSTOMER
My 2015 Edge has a known leak (google 2015 Edge water leak) but Colley Ford didn't know anything about it and couldn't figure out why the driver's side floor board was soaking wet! If I could find the answer online why couldn't they! I'm very dissatisfied with Colley Ford customer service - no one ever seems to know what's going on with your car when you take it in for service. I'm also not happy with the fact that my new car now has water damage and smells like mold!
1/5/2017
HAROLD J. VERIFIED CUSTOMER
I arrived at 8:20am for my 8:30am appointment and was told an hour and a half. My truck wasn't done till 11:00am
1/4/2017
GLENN P. VERIFIED CUSTOMER
I appreciate the availability of a next day appointment and the quick turn around even though it was a holiday weekend.
1/2/2017
VINCE Y. VERIFIED CUSTOMER
Jon took time to explain and kept me informed with what was needed to keep my Expedition in top form. I appreciate the service/communication and will be back.
If I can be added to any service email list that provides reminders for upcoming service, it would be greatly appreciated.
Thank you.