Colley Ford Auto Repair Service Center

Eric communicated very well. Very satisfied.

Eric is professional and always seems to go that extra mile to provide all options to repair my explorer and at the best cost. Good for the Colley team.

Always a pleasure at Colley service. George is a treasure and helpful as always. All the staff from Salvatore the driver to your cashier were in good spirits and made my Service day an enjoyable experience Thanks!

Michael Isip is my go to service writter.

thank you eric!

I originally brought my car in a week ago for its 25k service. At the time, it was diagnosed with an oil leak from the a/c. I was told that it would be 2-3 days to repair the problem. Because I needed my vehicle last weekend, I rescheduled to drop it off first thing on Monday morning. When I called on Wednesday, I was told that they had diagnosed the oil leak for. The a/c compressor and had to have the part delivered and that it would hopefully be done by Thursday. When I was originally told about the issue, I assumed the diagnosis was complete.Wven if it wasn’t, it should have been completed by Monday, the necessary part(s) ordered and received by Tuesday and the repair completed latest by Wednesday. We are not talking about an engine rebuild or major body work that should have required that much time. When I make an appoint hymen’s, I expect to receive priority attention. To add to the issue, when i contacted Mark on Thursday regarding status, apparently there was an issue with certain shop equipment which was going to delay the repair even further. Mark did arrange with Enterprise for a loaner after I insisted that I needed a car for a client meeting on Friday. I finally received notification that my car was ready early Friday afternoon. 4 1/2 day to make a warranty repair that I scheduled an appointment for is completely unacceptable.

My sincerest thanks to Sierra for being able to accommodate my service at the last minute without having made an appointment. Thank you Sierra! Greatly appreciated!

Eric is the best!

Eric is GREAT!!! Service was completed in an efficient and timely manner, but the best part of it was the customer service we received. AWESOME!!!

George was helpful and friendly. Car was finished based on the timing communicated and George called and provided updates.

George is the best...

George was professional and efficient. George kept me updated on the progress of my car. The shuttle driver took me home and called prior To bringing me back To pick up my car. I was completely satisfied with the with the service. I had a appointment at 7:00 AM and George was there waiting for me.

Its always a pleasure working the Colley Ford. Each and every one of the Service Advisors and staff are very friendly. Thank you!!

Excellent service great guys happy with all my service today

Everything was fine with this repair. In the past I've expressed some concerns with my experience and never received any follow up contact so please quit wasting my time with these meaningless evaluations.

George is a great guy. Enjoyed working with him

It took him 3 days to tell me his shop did not know how to install something.. had my truck for 3 days and gave it to me back the same way I left it

After having an amicable conversation with her I was told to leave and never come back. I've never been treated so unprofessionally and rudely in my life as I was by Lee and CJ.

Everyone was very pleasant and my service was completed in just a few hours! I will be back!

Was disappointed couldn’t get turn signal fixed. It’s a safety hazard not having it work.