Eric was my service person. He did a super job at communicating with me over the course of our service call. He did a super job. I will work with him again!!!!
Chris Carstensen. Thanks
3/28/2018
David H. VERIFIED CUSTOMER
Michael was exceptional in his service and attitude. He is an excellent representative for the Copley dealership.
3/28/2018
Scott R. VERIFIED CUSTOMER
Prompt, very interactive with me as a customer.
3/28/2018
Gloria R. VERIFIED CUSTOMER
Very courteous and knowledgeable.
3/28/2018
Doreen B. VERIFIED CUSTOMER
George is knowledgeable , friendly and fun to joke with. We all need a George in our hectic lives these days. Thank you George :)
3/27/2018
Greg A. VERIFIED CUSTOMER
????
3/27/2018
Carlos M. VERIFIED CUSTOMER
the best service and Mr **** a exellent person he is the of the best
3/27/2018
John G. VERIFIED CUSTOMER
I am now completely satisfied with your work and will return for further work on both my ford vehicles
3/26/2018
Sandra R. VERIFIED CUSTOMER
Mr. Mark **** was very courteous, professional and clearly communicated what service my car needed. Thank you.
3/25/2018
Laurie L. VERIFIED CUSTOMER
Service was great George did a great job in and out
3/25/2018
Rudy R. VERIFIED CUSTOMER
Very Nice man
3/24/2018
Melissa S. VERIFIED CUSTOMER
George was amazing as always! I’ve returned to Colley Ford Service Dept for his service solely! I’m confident and trust my safety with him and my vehicles!
3/24/2018
Patti J. VERIFIED CUSTOMER
Work completed promptly!
3/23/2018
Gary G. VERIFIED CUSTOMER
George is very knowledgeable, have complete confidence in him. He is a credit to your organization.
3/23/2018
Pasquale N. VERIFIED CUSTOMER
George Keith is the best ,
Great attitude very knowledgeable,
Give this guy a paid vacation and a raise
3/23/2018
Parisha K. VERIFIED CUSTOMER
I took my car in at 7am and by 2pm it still was not looked at. I would have liked to known the service department was that backed up before making the appointmenr. Then on top of that I was get charged for two diagnostics. That is u heard of. I have never been charged for someone to checks the brakes then check the oil. A diagnostic is a complete diagnostic one fee. I will say I am very disappointed I have brought my car in many times and this is the first you guys have done a bad job. I will probably be cancelling my appointment and find another dealer
3/23/2018
Annette H. VERIFIED CUSTOMER
I don't recall working with Eric. I worked with Cory, John and Jose. They were outstanding. Please feel free to call me and I can elaborate on how wonderful my experience was. Thank you!!!
3/23/2018
David B. VERIFIED CUSTOMER
Eric was great!
3/23/2018
Brian K. VERIFIED CUSTOMER
Good experience. Got oil change. Michael keep me informed. Didn’t take long
Was very happy with customer service.
3/23/2018
Holly H. VERIFIED CUSTOMER
Well, I got my car back and it was running worse than when I brought it in.
I don't think they test drive them before they give them back to the customers.
The moment I drove it it sounded wrong and ran terrible. The next morning I had to bring it back because the engine looks got was flashing.
Now my hazard lights don't work.
They never reprogrammed my automatic windows, remotes, alarm.
George is very nice, but that's the only thing I was satisfied with.
I now have to return to see about my hazards that were working before, that are not now working. The button doesn't even push inn. I had missed a day of work, because of all this. Really not happy with the service.