All the service writers are great there,
the 2 driversc you have that do customer drop offs are great ..
9/16/2017
Angel L. VERIFIED CUSTOMER
After you rotated my tires the vehicle was not the same even though my tire thread is low you can still fix the vibration by balancing the tires. My truck is not the same after I picked it up from Colley Ford not happy not returning to your dealership
9/16/2017
Susie M. VERIFIED CUSTOMER
The whole experience has been one of the most frustrating and ridiculous experiences I have ever dealt with in regards to car service. I will never recommend Colley Ford.
9/16/2017
ALVIN A. VERIFIED CUSTOMER
HE WAS ABLE TO HELP DIAGNOSE THE LINGERING PROBLEM THAT THE OTHER DEALER CANT..KODUS TO MICHAEL
9/16/2017
MARCO A. VERIFIED CUSTOMER
Services was done fast and also good customer services.
9/15/2017
Belinda J. VERIFIED CUSTOMER
Thank you Michael andcevery one at Colley Ford. I have been treated well and I really appreciate all your efforts.
9/15/2017
Nedra M. VERIFIED CUSTOMER
they fixed the problem
9/14/2017
Nedra M. VERIFIED CUSTOMER
Car began to make noise as soon as ileft the facility.
9/14/2017
Ray M. VERIFIED CUSTOMER
Great customer service. Everything explained. The proper repair was completed! Nice to ha e a Ford warranty on repairs
9/14/2017
Alberto F. VERIFIED CUSTOMER
I would like to thank both Gary Woods and Rudy for a great service experience and providing excellent customer service. Their attention to detail and quality of customer service will definitely keep me coming back to Colley! Thank you both!
9/14/2017
Kathy N. VERIFIED CUSTOMER
Was extremely satisfied with the service!
9/14/2017
Steve V. VERIFIED CUSTOMER
To whom it may concern: I was made aware that the wheel lock for my truck was not the correct key, in fact it was completely wrong. It was a spark plug socket. I have not had my tires rotated by anyone else other then Cooley Ford. While picking up my truck I voiced my concerns that how did a spark plug socket show up and not the wheel lock key. I asked the service writer to ask the tech, and he told me that he did. I want to know how exactly this happened. There was no offer to help or to just take care of it and help fix it. Instead I got, well you are Gino to have to break them off! I am not happy, this is in no way my fault as I have not rotated my tires sincce Colley Ford did my last one change and also, checked my front end.
9/13/2017
ALAN N. VERIFIED CUSTOMER
I'm still waiting on parts, you are not done. I asked for you to check on parts availability and the service team would not do it and assured me they could get it in a day at the most....NOT. Communication has not been good either. I do not know the status and you think I'm done?
9/13/2017
Brett W. VERIFIED CUSTOMER
Michael was great to work with and very professional. No complaints on his end. Another unknown associate, however, misplaced the alarm key fob that was attached to our keys when the vehicle was received. We are still trying to sort out the situation currently.
9/13/2017
Jeannie G. VERIFIED CUSTOMER
Colley Ford should be honored to have employees like Larry Frances. He always treats me kindly with respect and attentively.
9/13/2017
Maria P. VERIFIED CUSTOMER
Great customer service
9/12/2017
Lindsey T. VERIFIED CUSTOMER
He was great!
9/12/2017
Fred C. VERIFIED CUSTOMER
Larry did a great job in assessing the problem and having it fixed quickly.