We were told two times that they would call us back and they never did. Fiona told us she'd have our truck washed before pick up. Truck wasn't washed. It took over fifteen minutes for concierge to bring car out after we paid. We, four couples waiting for their cars, were thankful to the male service writer who took mercy on us and went to find our cars. Fiona ignored us and stayed in her office. Slightly rude...
7/9/2017
Niels S. VERIFIED CUSTOMER
Just picked up my truck haven't had time to find out if the maintenance issue has been solved. Jay was very helpful and appeared to be very interested in doing his best to solve my problem. CJ was very helpful as well in connecting with the representative that could help with my problem.
7/9/2017
Maureen C. VERIFIED CUSTOMER
Jon is very professional and you can tell he make sure his customers are happy .he checks in on you often when they are running behind it real Is a pleasure to know that you have him working for you
7/8/2017
Joseph D. VERIFIED CUSTOMER
Fiona was extremely professional, knowledgeable, and really made us feel like we were being taking care of. I wouldn't take our Ford anywhere else, while Fiona is working at Colley Ford.
7/7/2017
Edward Frank. VERIFIED CUSTOMER
Excellent service and care taken. :)
7/7/2017
Lindy C. VERIFIED CUSTOMER
My Edge's concerns were courteously and promptly
taken care of. Thank you, Lindy C
7/7/2017
Manuel E. VERIFIED CUSTOMER
Always excellent and professional service
7/7/2017
Shanna S. VERIFIED CUSTOMER
Thank you for your top notch service. She took great care of me
7/7/2017
GABRIELLE L. VERIFIED CUSTOMER
I was told I was going to get my truck washed .
It was not washed when I picked it up.
7/6/2017
Martin G. VERIFIED CUSTOMER
Larry was not my advisor. It was George Keith
7/4/2017
Ginger M. VERIFIED CUSTOMER
Larry was very easy to deal with he made sure we kept us informed of the time line and what was going on .
Ginger M
7/3/2017
LOU M. VERIFIED CUSTOMER
Larry gave superb service!
7/3/2017
Margaret W. VERIFIED CUSTOMER
I've enjoyed knowing and working with Larry over the years. He is knowledgeable and always willing to listen and give excellent advice. He is one of the reasons why I bring my Explorer to Colley for service.
7/3/2017
ANI D. VERIFIED CUSTOMER
Larry is always very kind and extremely helpful.
7/2/2017
Sean T. VERIFIED CUSTOMER
Larry was awesome he went above and beyond to make my experience one that I will continue to return for.
7/2/2017
Joseph M. VERIFIED CUSTOMER
Job well done
7/1/2017
Alfred S. VERIFIED CUSTOMER
Great service from Larry France.
Answered all my questions.