Thomas was helpful in explaining what needed to be done and set up an appointment the was most convenient for me. And ... he knows a little bit of French.
1/23/2020
Jessica R. VERIFIED CUSTOMER
Service was great. The team finished the job in a timely manner and answered any questions I had.
1/21/2020
William L. VERIFIED CUSTOMER
Haven’t used the new remote start yet, but Thom is very accommodating.
1/21/2020
Michelle B. VERIFIED CUSTOMER
Great customer service.
1/18/2020
Kassidy P. VERIFIED CUSTOMER
Tom was very helpful and very thorough with his explanations of what was wrong with my car.
1/18/2020
Anthony C. VERIFIED CUSTOMER
I had a 3:30 to have my oil changed. Got off work an hour early to make it to this appointment and then my car never even got put on a lift till4:40. I lost an hours wages of $22,50 for no reason. Maybe be more prompt so customers aren’t losing money to make it to an appointment for no reason. It is not my fault you are booking to many customers. And to top it off I think my alternator is going bad on my 2019 vehicle I’ve had 4 months. Other than that I’m satisfied
1/18/2020
Mary H. VERIFIED CUSTOMER
Thom was very personable and very easy to work with. He really seemed to care.
1/18/2020
Joyce S. VERIFIED CUSTOMER
Great customer service!!
1/18/2020
Edward D. VERIFIED CUSTOMER
Although I have not tried the AC. I was pleased with the way I was treated by the service manager and staff.
1/11/2020
Misty B. VERIFIED CUSTOMER
Even though it was busy, Thom was able to us in for an oil change and tire rotation. Did a great job!
1/11/2020
Steve S. VERIFIED CUSTOMER
Great service
1/8/2020
Deb P. VERIFIED CUSTOMER
Thank you for taking the time to talk to me and explain everything in detail.
It is appreciated.
1/8/2020
Michael B. VERIFIED CUSTOMER
The service and sales staff are always very friendly and accommodating when I bring our Avalon for service. I was in and out of the shop very fast. Thank youI It's always nice to get to talk with Joe S. when i'm there. He seems to always have time for his customers. Great Job! Robert also did a great job with the check in as he was filling in for a sick coworker that morning.
1/7/2020
Josh R. VERIFIED CUSTOMER
Thom was great, will be back
1/3/2020
Pamela L. VERIFIED CUSTOMER
Always friendly and helpful
12/28/2019
Gene H. VERIFIED CUSTOMER
Very efficient and we. Didn't wait too long. Appreciated them very much
Very nice people
12/24/2019
Al K. VERIFIED CUSTOMER
Great job.
12/24/2019
Wesley L. VERIFIED CUSTOMER
Tom thank you for taking care of our crv today.
12/24/2019
Erin H. VERIFIED CUSTOMER
I always receive exceptional service from the Hosmer Honda service department. Thanks, Thom!!