Service was great, took a little longer than it should have.
9/13/2017
Kody S. VERIFIED CUSTOMER
Good guy. Easy to get along with. Makes me want to continue going to you guys
9/13/2017
Margaret M. VERIFIED CUSTOMER
Alex did good work! Good employee!
9/12/2017
William K. VERIFIED CUSTOMER
Alex was great.
9/12/2017
Denny S. VERIFIED CUSTOMER
Great dealership and employees are superb !
9/9/2017
Donna T. VERIFIED CUSTOMER
This car has never been to anyone other than Honda Mason City. I have been happy with your service.
9/7/2017
Bonnie R. VERIFIED CUSTOMER
Very good service.
9/7/2017
Frank S. VERIFIED CUSTOMER
I think waiting 2 hours and 15 minutes for an oil change is too long.
9/6/2017
Suzie Z. VERIFIED CUSTOMER
They took 1 hour and 20 minutes for an oil change and said they would vacuum the front but did not. Just kinda made me wonder if they did all the other things on the check list? Very nice guy at the service desk
I would give him a 10.
9/6/2017
Patrick K. VERIFIED CUSTOMER
Always great service! Quick, professional and yet still take the time to get to know you!
9/2/2017
Sally F. VERIFIED CUSTOMER
He was very friendly. Answered all my questions, and even gave me a deal on the wheel alignment. What's not to like?????
9/1/2017
Mary Ellen. VERIFIED CUSTOMER
Thank you!
9/1/2017
Mark L. VERIFIED CUSTOMER
Had a nice visit while I was there. Good guy
8/30/2017
Michael G. VERIFIED CUSTOMER
Excellent as usual, thanks.
8/30/2017
Douglas W. VERIFIED CUSTOMER
All went well but I would have liked to have had the car washed also.
8/29/2017
Sara R. VERIFIED CUSTOMER
Great job done
8/26/2017
Ron Or. VERIFIED CUSTOMER
Listened well and helped resolve our issue.
8/26/2017
Teri E. VERIFIED CUSTOMER
I went in for the $29.95 oil change and tire rotation which I ,entiones to Alex when checking in (he did not ask to see coupon on my phone). I was told that because my car uses synthetic oil, it would be $10 more and I said that was fine. I also mentioned that I had just washed my car but would appreciate the vacuuming. I also mentioned that the tire pressure light had shown up so requested that the tire air be checked. While waiting for my car, Alex brought the air filter and said it could use replacing ($30) and I agreed. When my car was done, the bill came to just under $100, my car had been washed and not vacuumed, and the tire pressure light was back on. I called and received the service voice mail, left a message, and waited 1 1/2 hours before calling again. I went back and the man at customer service vacuumed and checked the tire pressure. He also apologized and said that someone new had serviced my car and would be told to pay more attention to details. Really?! I feel I was overcharged and underserviced and am not pleased.
8/26/2017
Dennis T. VERIFIED CUSTOMER
Good job
8/26/2017
Lori S. VERIFIED CUSTOMER
Car is running fine. Just wish the cost hadn't been so high.