Jennifer has great customer service skills. Very helpful with answering your questions.????
4/6/2023
Earnest C. VERIFIED CUSTOMER
Jay let me know what was going with my vehicle
4/6/2023
John F. VERIFIED CUSTOMER
Carlos was extremely friendly and helpful
4/6/2023
Sonia S. VERIFIED CUSTOMER
Jennifer was very professional and helpful! I was very pleased with her service. Great customer service.
4/5/2023
Eddie L. VERIFIED CUSTOMER
Yes I’m very satisfied with the service I received. Jay was a pleasant person to work with. Thank you
4/5/2023
Aurora S. VERIFIED CUSTOMER
Jennifer is ALWAYS my go to Service Writer. She goes Above and Beyond for her customers
4/5/2023
Bob M. VERIFIED CUSTOMER
Jay made an appointment for me and I had to wait for my vehicle. He updated me on the status of my vehicle and the car was done when he said. I appreciate Jay’s efforts and updating me throughout my visit. A very pleasant experience.
4/2/2023
Lori W. VERIFIED CUSTOMER
Jennifer and the whole staff took very good care of me. Excellent Customer Service. I made a big mistake and lost my key remote. When I bought my car in June from MK Smith I only got 1 remote so Jennifer was nice and did give me a slight discount. She was consistently in touch with me and I so appreciate her kindness.
The only complaint I would have is the prices are extremely high there but I love the family environment there.
Sincerely,
Lori W
4/1/2023
Juan B. VERIFIED CUSTOMER
Jay was very helpful and great to work with. Explained everything the technician would do and followed through to make sure it was done correctly. Couldn’t ask for better service. Thanks Jay!
3/31/2023
Biner L. VERIFIED CUSTOMER
Good service don’t take long time
3/30/2023
Brandon M. VERIFIED CUSTOMER
You guys are terrible.
3/30/2023
Richard F. VERIFIED CUSTOMER
Job was done well and the wait wasn’t too bad. Nice to have free WiFi as well
3/29/2023
Thuan H. VERIFIED CUSTOMER
Alignment was done, but steering wheel still not straight. Why didn't anyone check it out before returning my vehicle is disappointing. Won't be back. They should of test drove the car with the steering wheel at center and the car would of moved to the right. The car came back to me exactly the way I brought it in.
3/29/2023
Juan C. VERIFIED CUSTOMER
Speedy service.
3/28/2023
Rafael R. VERIFIED CUSTOMER
So upset on my situation!
3/25/2023
Calvin S. VERIFIED CUSTOMER
Service done well. Service rep was prompt taking info and delivery back the vehicle on time. Will be back.
3/24/2023
Manuel O. VERIFIED CUSTOMER
This is my second truck I have gotten from my Christopher and I always prefer to take it to MK Smith to Jay because he’s always helpful.