Jennifer is a great service agent friendly and knowledgeable
Mk smith has always been great
11/5/2022
Tom H. VERIFIED CUSTOMER
Good contact with service writer. Got me processed quickly. After a short queue in line. Made me aware of the waiting area. Car was completed on time and check out was quick. Car was ready in the lanes when I was done paying.
A couple of points to improve on: add some power outlets in more than just area for those working while waiting. Post the guest Wi-Fi password so customers don’t have to ask employees. An immaculate black corvette should not be returned to the customer with handprints on the doors and hood
Even with these comments it was a good experience
11/5/2022
Francisco M. VERIFIED CUSTOMER
He was genuine concern about the problems arisen after the service was performed.
Excellent personality.
11/4/2022
Chino A. VERIFIED CUSTOMER
I didn’t get the service requested. I wasn’t told they had to troubleshoot first even though we know what the truck needs. Then I get a call and text Wednesday that it’s ready for pick up, I show up on Thursday and go to the cashier to pay and she can’t tell me what was done until I pay. Then I pay and request to get my truck and it’s not ready for another hour. It’s not that the charges are too much for me but, the sequence of events is wrong. Had to call GM for support.
11/4/2022
Martin P. VERIFIED CUSTOMER
Always very nice ????
11/3/2022
Jeff H. VERIFIED CUSTOMER
Great experience! Super quick and easy thank you!
11/3/2022
Niki S. VERIFIED CUSTOMER
Don't contact me
11/3/2022
George R. VERIFIED CUSTOMER
I had a mailer delivered to my address and it ha complimentary car was with my service but to my surprise you didn’t offer that any more?
11/2/2022
Ramchel T. VERIFIED CUSTOMER
Very professional and helpful
11/2/2022
Patrick M. VERIFIED CUSTOMER
Service writer lied to me and said my vehicle does not have grease fittings on it but it does came stock that way 18 Silverado and he said that they do not have grease guns there no more talk to the service manager and he said we'll wait for a rack to get it done and I said no I gotta go I got things I gotta do Why do we have to tell people how to do their job a loop oil and filter consist of lubbed the chassi And change your oil Very disappointed will never go there again
10/30/2022
Patricia J. VERIFIED CUSTOMER
The recall was not fixed
10/29/2022
Derrick S. VERIFIED CUSTOMER
Bad communication, rude, and wasn’t honest
10/29/2022
Manuel T. VERIFIED CUSTOMER
Great speedy service. Professional as always
10/28/2022
Carolyn P. VERIFIED CUSTOMER
Jay was great, very helpful and attentive. Unfortunately after I took my truck to get serviced for two days it is exactly as I took it, it continues to show the service safety restraint system alert and the back camera is still not working properly ( I already talked to Jay about the issues and He ordered a new part for the truck. Hopefully after this it can be fixed.
10/28/2022
Stephanie K. VERIFIED CUSTOMER
Quick and great staff! Thank you Jennifer! Your awesome!!!
10/28/2022
Richard G. VERIFIED CUSTOMER
Great service advisor, personable, friendly and very efficient. Vehicle completed in less than time promised! Thank you!
10/28/2022
Melba H. VERIFIED CUSTOMER
Your Dealership provides excellent customer service
Thank you