Jennifer Hunt is solid. Unfortunately, MK Smith didn’t have the oil filter for my 2024 Corvette Z06 for an appointment that I made weeks before and took time off from work. Again, Jennifer is solid and presented me with a couple of options. But, this is the third time in as many attempts that MK Smith wasn’t able to take care of my situation on the first attempt while utilizing the Chevrolet appointment process ( MyChevorlet app).
2/25/2025
Daniel M. VERIFIED CUSTOMER
Very courteous, and professional.
2/24/2025
Ryan C. VERIFIED CUSTOMER
Martin was great and kept me informed along the way. He was very understanding and listened to all my concerns and provided great suggestions for service.
2/22/2025
Byron B. VERIFIED CUSTOMER
I have Gary Gavaratte as my Go to Service Advisor since 2009. He has outstanding customer service and very knowledgeable about the car and needed service. I'm extremely satisfied with his service all time. Thank you Gary.
Byron B
2/22/2025
Nathan M. VERIFIED CUSTOMER
Martin explained how the warranty works on approving just the failed part only and MK Chevrolet can only repair the bad part, and that how the extended warranty works on approving, thank you Martin .
2/22/2025
Mel A. VERIFIED CUSTOMER
Jennifer is always very helpful
2/21/2025
Cash S. VERIFIED CUSTOMER
Always very helpful!
2/21/2025
Brenda S. VERIFIED CUSTOMER
Martin was great at keeping me updated on what was going on with my vehicle
2/21/2025
Daniel D. VERIFIED CUSTOMER
I took it in for an oil change yesterday and told him to make sure they wipe up their mess because it’s usually the oil all over the place then it gets on my driveway. Well, I got home the next morning. It was oil all under my truck oil plug was loose filter was loose. Took it all the way back there. They cleaned it up and said it was fixed. I got home and the oil filter still leaking. I feel I should be compensated for the 37 mile round trip. This is the third time it’s happened. You can call me at ****-****-xxxx. My name is Dan
2/21/2025
Sandrajack N. VERIFIED CUSTOMER
As usual, excellent service!
2/21/2025
Daniel D. VERIFIED CUSTOMER
I bought the vehicle from you. I have you doing all my services, but they never checked the brakes. The front driver side rotor was completely worn. The back passenger side was never engaging so I had to put all new brakes and rotors on when they took it in for an oil change this time. The brakes were squealing like a pig, and nobody said anything if there was a problem or not so I am not satisfied with that cost me over $1000 for new brakes and rotors out of my pocket which you guys should’ve caught about four oil changes earlier
2/20/2025
Luis R. VERIFIED CUSTOMER
I appreciate that Gary always understands my concerns, communicates findings and provides detailed explanations of repairs needed.
2/20/2025
Tim R. VERIFIED CUSTOMER
Jennifer was very accommodating and helpful. Good job !
2/19/2025
Fernando C. VERIFIED CUSTOMER
Jennifer and David were very professional and helpful.
2/19/2025
Diego V. VERIFIED CUSTOMER
Great service as always ???? ????
2/19/2025
Michael M. VERIFIED CUSTOMER
Fast and easy. Local
2/19/2025
Patrick D. VERIFIED CUSTOMER
Jennifer was excellent as always.
2/19/2025
Mitchell G. VERIFIED CUSTOMER
Martin is very friendly and knowledgeable about his job. He also explained important information about the Silverado that I brought in for service.