Jennifer was amazing! I have purchased a lot of trucks in my life and this whole experience from sales to service has been one of the best experiences I’ve had.
I have already told multiple friends about MK Chevy and I will continue to do so.
Thank you,
Troy G
7/25/2024
Roy N. VERIFIED CUSTOMER
Thank you for keeping me informed
7/25/2024
Jorge C. VERIFIED CUSTOMER
Gary was professional and knowledgeable about my vehicle issues and needs. I am completely satisfied with the time it took to resolve the issue. Thank you
7/25/2024
Frank C. VERIFIED CUSTOMER
Very pleased with your service
7/24/2024
Ann S. VERIFIED CUSTOMER
First I would like a detailed print out of the service performed on my vehicle. I was charge over 900.00 for labor
I was told the radiator was going to be out to place the new A/C condenser yet my engine appears to be untouched there would be hand prints all over my truck and I see none
Plus if the radiator was pulled would it not have to be drained and then refilled?
How much is your labor and how many hours was my truck worked on?
Please contact me so we can discuss
Thank you
7/24/2024
Gary R. VERIFIED CUSTOMER
Knowledgeable
7/24/2024
Maria C. VERIFIED CUSTOMER
Despues de que me entregaran mi carro
Supuestamente ya abian echo el trabajo que necesitava pero paresiera que solo estan tratando de adivinar que tiene mi carro
Aun le prende y apaga la luz del motor y se me a apagado 3 veces cuando lo estoy mamejando desde que me lo entregaron
7/22/2024
Val Or. VERIFIED CUSTOMER
The only problem was they didn’t reset the oil life icon and that me think if they did actually change the oil
7/20/2024
Yesenia &. VERIFIED CUSTOMER
Martin welcomed us very well. He explained to us the whole process of the service. He updated us at every moment with the car. He made sure we understood what was being done to our vehicle. Overall good communication and great experience with Martin.
7/20/2024
Scott P. VERIFIED CUSTOMER
Courtesy and hard work
7/20/2024
Joan And. VERIFIED CUSTOMER
Good experience
7/20/2024
Fernando C. VERIFIED CUSTOMER
Martín was great.
7/19/2024
Marquette V. VERIFIED CUSTOMER
I was very happy with the service that was provided for my 2019 Chevy Equinox.
Thank you all.
7/19/2024
John N. VERIFIED CUSTOMER
I wish to thank MK Smith, Chevrolet for having such an incredible and dedicated service representative like Miss Hunt. Always helpful and kind.
7/19/2024
Javier C. VERIFIED CUSTOMER
I don’t appreciate being given a time estimate that was inaccurate. Gary said it would take two weeks to get vehicle back because they were backed up with transmission issues. I asked if two weeks to get a diagnosis, he said no, two weeks including repair of it if necessar. I’m later phone conversation he recanted this statement in an accusatory manner and was rather rude. I wasn’t happy with the lack of friendliness or the professional etiquette of the staff I interacted with. Consider having meetings and training or retraining staff. To also provide fair criticism and or feedback, I do appreciate Gary’s willingness to work with me in terms of pricing when the issue of my warranty regarding repair shop needing to be less than 20 miles away from dealer where truck was purchased. I appreciate him for this.
7/18/2024
Crystal K. VERIFIED CUSTOMER
The service and replacement of my battery because it was still under warranty great. It’s only been seven or eight months so I did have to pay an out-of-pocket cost for installation. The initial call and trying to get into the dealership was a bit difficult as I felt the service person Gary was very abrupt and a little rude This time and the last time that I had done there
7/18/2024
Raushana B. VERIFIED CUSTOMER
Jennifer was kind and helpful as always! Services was done in a timely manner. I trust MK Chevrolet with my car.
7/18/2024
Johnny S. VERIFIED CUSTOMER
Jennifer was helpful and took care of my vehicle..
7/17/2024
Kimberly C. VERIFIED CUSTOMER
Jennifer has been my service rep for a while now and she make everything so convenient.