After dealing with a nightmare at Redlands chevy... Robert made us feel comfortable knowing we left our car in good hands. He kept us notified with anything involving our car and it's issues we left beyond happy knowing our car is fixed and then made sure we didn't leave until we saw everything that was done... FINALLY!!!! Someone we can trust with our car! If we ever needed to come back he's the guy we would go to! Also the mechanic who worked on the car thank you! And Allen in sales for referring us over . Thanks guys!
2/25/2017
NATHAN M. VERIFIED CUSTOMER
As soon as I pulled up, Andrew was outside and greeted me. He asked me what I needed done and took care of it.
Great service as always.
2/25/2017
DORIAN D. VERIFIED CUSTOMER
Andrew went above and beyond my expectations. He understood my concern with my vehicle and the expense it would be for me to be without my car since my commute is 100 miles a day. He found a technician to take my car as a waiter. I will be returning to this dealer for regular service on my car because he left a great first impression. Thanks Andrew!
2/25/2017
STEPHANIE F. VERIFIED CUSTOMER
Dennis provided excellent service!!!
2/25/2017
DAVID A. VERIFIED CUSTOMER
Robert , has great follow up ! Kepted me
Updated and provided me transportation
And even got my car washed ! Thank you
2/25/2017
CHRISTY D. VERIFIED CUSTOMER
Andrew was grear
2/25/2017
RANDY R. VERIFIED CUSTOMER
Excellent
2/25/2017
C WAYNE. VERIFIED CUSTOMER
Thank you Robert. Everything went well on my trip to Phoenix. I appreciate your cheerful greeting and understanding my urgency and handling the problem so quickly. -- Wayne
2/25/2017
STEVE P. VERIFIED CUSTOMER
What impressed me about Robert in the service department at MK Smith in Chino was the professionalism also keeping me informed through the whole process of troubleshooting the problem I was having with my truck and getting my truck back to me in a timely manner I can't say enough how satisfied I am with their service thank you again MK Smith
STEVE P
2/24/2017
KHRISTINE B. VERIFIED CUSTOMER
Always excellent service from everyone! I enjoy every visit! Dennis is a pleasure Always! I bought my Silverado from you 21 years ago and it still looks new! One request from Dennis is to stop the madness!! Hade to laugh at that. Thank you KHRISTINE B
2/24/2017
JUDY A. VERIFIED CUSTOMER
Robert was very Pleasant to work with . Very attentive, when my car was ready he came and let me know. I was very satisfied with the service .
2/24/2017
BRADFORD M. VERIFIED CUSTOMER
Always happy here
2/24/2017
ALBERT M. VERIFIED CUSTOMER
Excellent customer service. I hope he gets recognized for it. Thank you
2/23/2017
GARY M. VERIFIED CUSTOMER
Dennis is a pleasure to work with.
2/23/2017
RACHAEL J. VERIFIED CUSTOMER
He was very helpful.
And he answers all my questions concerning my car.
I am very pleased with his service.
2/23/2017
LISA P. VERIFIED CUSTOMER
Andrew was very helpful with me. I appreciate his honesty and input while working on my car. He kept me very well informed thought-out the day in regards to what was wrong with my car. I really really appreciate the job he and your other employees did for me today. Thanks for keeping me safe!
2/23/2017
RAUL C. VERIFIED CUSTOMER
Andrew was friendly and thorough and a great representative of your business..
2/23/2017
JONATHAN S. VERIFIED CUSTOMER
My car went in due to suspension noise that was heard at low speeds. It was very difficult to determine the cause but Dennis was able to work with the technicians and my warranty company to get everything taken care of. I am extremely happy with the service Dennis provided and although it took a few days he kept me well updated on the status. I want to thank the entire MK Smith team- Don, Ernie, Dennis, and the technicians for getting our Traverse taken care of.
2/23/2017
DENNIS M. VERIFIED CUSTOMER
Very profushional service & responded to all queshions with direct detailed answers with great detail. In a timely manor
2/23/2017
JIMMY R. VERIFIED CUSTOMER
Robert was very professional and work done was completed promptly.