Have nothing but GOOD experience with Jennifer and the service team
2/16/2024
Lee D. VERIFIED CUSTOMER
Ms. Hunt demonstrated more than satisfactory knowledge of her job. She assisted me in an extremely professional and businesslike manner. She kept me abreast of the progress of servicing my vehicle.
Ms. Hunt is a definite asset to this dealership.
It should also be noted that someone tried to “cut the line” but Ms. Hunt would not allow them to do so and took the next person waiting ( me) This gesture really made me feel like l was welcome to conduct business
here at this service department
2/15/2024
Steve P. VERIFIED CUSTOMER
Again, Jennifer in service was able to take care of my truck issue, her effort and her patient with me was great Thanks again for a great job.
2/15/2024
Eli A. VERIFIED CUSTOMER
Excellent service by the entire MK Smith service team especially Gary.
2/15/2024
Steven S. VERIFIED CUSTOMER
Jay was very professional and communicative. From start to finish kept me informed in regards to the status of my vehicle. Jay would also take the time to respond and answer any questions I had. 10/10 amazing service
2/15/2024
Mark M. VERIFIED CUSTOMER
She was fantastic!! Great customer service!She kept me completely updated about my car! She was also very responsive to my texts and phone calls! I love you keep your customers updated via text!
2/14/2024
Jason E. VERIFIED CUSTOMER
I appreciate Jay's communication and professionalism.
2/14/2024
George M. VERIFIED CUSTOMER
GOOD SERVICE AND THANK YOU JENNIFER HUNT FOR YOUR SUPPORT
2/14/2024
Steven G. VERIFIED CUSTOMER
Completely satisfied with the service performed. Also, the service provided to me by Jennifer. She’s great!!! ????%
2/14/2024
John A. VERIFIED CUSTOMER
Gary Gavarrete is a great advisor he is a honest advisor and that’s a good thing customers trust a honest person not someone trying to sell something every time you come in for a oil change keep up the great work Gary
2/14/2024
Molli H. VERIFIED CUSTOMER
Me is always friendly, helpful and up front with the care of my car.
2/13/2024
Roman B. VERIFIED CUSTOMER
Once service was done I walked over to my truck which was park unattended by dealer personnel with my keys in the ignition . I waited for the service person to show up and go over what was recommended for my vehicle, I waited several minutes and no one showed up , as I got inside my truck I noticed they left the plastic cover over my seat the floor mat paper was still inside and the number was still in the dash (they did not clean up the mess left inside my truck. Before leaving I had to clean up the papers and plastic left inside and discard of them myself. My service person was nowhere to be found . The dealer was quick to charge me for the service but not to go over what was needed or recommended. I have been to other Chevrolet dealers and this has not occurred before .
2/13/2024
April C. VERIFIED CUSTOMER
I was happy with the quick service.
2/13/2024
Jacqueline G. VERIFIED CUSTOMER
Jennifer Hunt needs a better attitude. Was rude and would send me updates about my car when I was already home with my car. She needs better customer service. Acts like customers bother her for doing her job. Not friendly at all. Would never go back to her to help me with my car for future appointments. Other than that everyone that helped me was so helpful and nice.
2/12/2024
Omero E. VERIFIED CUSTOMER
I asked to rotated tires and they were not rotated
2/10/2024
Cynthia D. VERIFIED CUSTOMER
Jen nice and kind. She answer all my questions
2/10/2024
Alexandria A. VERIFIED CUSTOMER
Awesome customer service from check in to payment.
2/10/2024
Heather H. VERIFIED CUSTOMER
Always great service!!
2/10/2024
Byron B. VERIFIED CUSTOMER
My wife and I were very satisfied with the service experience with Jay.
Jay is always on top of everything and he goes out of his way to please us!
We’ve experienced other services and by far, Jay is the best man for this job. Jay is very professional, friendly and respectful! Thank you!