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Real Reviews from VERIFIED CUSTOMERS
Jose E. VERIFIED CUSTOMER
Great staff
1/10/2024
Kathleen G. VERIFIED CUSTOMER
Thank you Jaylan for taking care of us again.
1/10/2024
Jeff W. VERIFIED CUSTOMER
Jaylen was good to work with. I had no issues. Thank you.
1/10/2024
Rudy S. VERIFIED CUSTOMER
I am totally and completely satisfied with the service and with Jay.
1/10/2024
Bryce M. VERIFIED CUSTOMER
Job well done she runs like new again
1/9/2024
Vince L. VERIFIED CUSTOMER
I made a appointment to fix my truck. It was making a vibration .I ask if they could fix. The guy Jay said there was a waiting list.i asked if I could get a car to use. They said I would have to get a rental and would reimburse me. I have a 100.000 mile warranty. And got a car to use cause it was leaking oil. I want my truck fixed and I need a car to use wile my truck is getting fixed. O had a oil change today.they did that right away. Im going to try call chevy customer service. Cause this in not good customer service. I need a call back Vince L
1/9/2024
Frank H. VERIFIED CUSTOMER
Great people very professional
1/9/2024
Alan P. VERIFIED CUSTOMER
Jennifer and the staff were friendly, accurate and quick with the service today. Thank you for the experience.
1/9/2024
Krista T. VERIFIED CUSTOMER
Jay is absolutely amazing!!!!
1/9/2024
Sondra N. VERIFIED CUSTOMER
Jennifer is wonderful. Love her.
1/6/2024
Lisa L. VERIFIED CUSTOMER
There's too much to write here. Also when we called the service manager on Thursday still haven't received a call back.
1/6/2024
Bruce H. VERIFIED CUSTOMER
It’s clear that Jennifer cares about doing things right. The experience with MK Smith was much better this time around compared to the previous week.
1/6/2024
Diana S. VERIFIED CUSTOMER
Every employee is nice. However the young lady, i believe female white, needs training on customer service. She works the cashier. She’s very rude and sounds upset when questioned are asked. She’s done it before but I didn’t want to write a bad review.
1/6/2024
Marc S. VERIFIED CUSTOMER
Fix was done quickly. Very happy with my visit.
1/5/2024
Gary G. VERIFIED CUSTOMER
As usual the service and commitment to making the the customer satisfied wax excellent
1/5/2024
Ramiro C. VERIFIED CUSTOMER
Gary was very good and took really good care of us. Let me come in very last-minute to get my windshield wipers fixed during a storm. Thank you very much for all the great customer service.
1/5/2024
Kristine W. VERIFIED CUSTOMER
Jennifer is thorough and helpful. I appreciate her help
1/5/2024
Tim W. VERIFIED CUSTOMER
After picking up my truck, I pulled in my driveway, wife told me antifreeze was still leaking. I look underneath and see antifreeze dripping in 5 locations from the skid plate. None of my previously leaked coolant was hosed off. I pop hood and see the coolant reservoir is overfilled. I removed 18 ounces of overfilled coolant. While looking to see if anything is leaking, I find my old water pump gasket stuck near my crankshaft pulley. I see dirty cat paw prints throughout my truck, center console and drivers door panel. I noticed yellow/brown goop crusted all over my center console factory phone charger. I start to scrape off the goop and smell it to discover it’s dried cat pee. Apparently my windows were left down at some point, cat entered , and pissed all over my center console. I’m guessing you have a shop cat or stray cat in your shop and my truck was left unsecured. I’m not happy to see such lack of care for my truck and not happy to see old parts left under the hood , overfilled coolant, and old coolant not being hosed off. I took photos of everything mentioned except coolant dripping from skid plate. Feel free to call me to discuss further. ****-****-xxxx Tim.
1/4/2024
Lorraine V. VERIFIED CUSTOMER
I trust MK Smith with my vehicle.
1/4/2024
Tina P. VERIFIED CUSTOMER
Great prompt friendly service
1/4/2024