Yes, this time I am satisfied, however I am concerned that the previous time you put 10 quarts of oil and this time only 7. Last time I went back to see if 10 quarts was the correct amount and the advisor told me that 10 was correct even though the dipstick showed a higher level than normal.
???
1/31/2025
Charlie B. VERIFIED CUSTOMER
Service personnel was courteous and helpful
1/31/2025
Art B. VERIFIED CUSTOMER
Not completely satisfied. I usually take my truck to another dealer for service and they go over and beyond to make sure I’m completely satisfied. For example the basic I would get a vehicle to loaner from the dealer or from rental place. 100% will wash my car and even given me a free oil change. Mk tried to charge $80 for a bracket that supposedly was not covered and also I was told that the warranty only $220 and that you mk charges $230 per hour! And wanted me to pay the difference. No my truck was filthy dusty with bird poop on the windshield and hood of my truck! Really bad. So no I don’t feel as a valued customer here at Mk the to total cost to repair my truck $6,400.
1/30/2025
Aracely B. VERIFIED CUSTOMER
Completely satisfied
1/30/2025
Rogelio B. VERIFIED CUSTOMER
Completely satisfied
1/30/2025
Richard G. VERIFIED CUSTOMER
Martin is great ..
1/30/2025
Martin A. VERIFIED CUSTOMER
It was all good
1/29/2025
Henry P. VERIFIED CUSTOMER
Martin was great and friendly
1/29/2025
Derek D. VERIFIED CUSTOMER
Completely satisfied
1/28/2025
Jacinto M. VERIFIED CUSTOMER
Jennifer was extremely responsive and handled the situation perfectly!
1/28/2025
Mohammed A. VERIFIED CUSTOMER
Thank you for the great service! Jay was professional and helpful, making the process smooth and easy. I truly appreciate the excellent customer care. Highly recommend!
1/28/2025
Jose M. VERIFIED CUSTOMER
There the best
1/26/2025
Howard M. VERIFIED CUSTOMER
Jennifer is fantastic!
1/25/2025
James W. VERIFIED CUSTOMER
This is the third time you guys lost my lug key. Well this time you guys lost it for good and I had to wast a few hours of my day to go to the company that installed my rims to buy another key.
1/25/2025
Michael K. VERIFIED CUSTOMER
Gary is a very good service writer and person, thank you.