I asked for my tires to be rotated they were not. In the past they have mentioned the cabin air filter needed to be replaced and it has not been replaced I thought they would call and ask if I wanted it changed but they did not. I was very disappointed in the service I received this time. I have always taken my car here for service since I purchased it and never had such a bad experience.
11/15/2023
Michael L. VERIFIED CUSTOMER
She is an excellent service advisor I like her immensely that is all
11/15/2023
Jorge R. VERIFIED CUSTOMER
Jay is always friendly and helpful every time we see him. Our service is always done in a timely manner.
11/15/2023
Jesus B. VERIFIED CUSTOMER
Good service she checked my tires she did a very good job
11/15/2023
Susan K. VERIFIED CUSTOMER
Got my car in and out fast very satisfied
11/14/2023
Jacqueline C. VERIFIED CUSTOMER
Thank you for the speedy service today. :)
11/14/2023
Amanda H. VERIFIED CUSTOMER
Jay is always wonderful to work with
11/14/2023
Deanna B. VERIFIED CUSTOMER
Jay provided great customer service.
11/12/2023
Rachel M. VERIFIED CUSTOMER
Thank you
11/11/2023
Albert M. VERIFIED CUSTOMER
I still don't know haven't really used my truck to know yet but for any reason I will keep in touch thank you for your service
11/11/2023
Robert D. VERIFIED CUSTOMER
As always MK Smith Chevrolet provided EXCELLENT SERVICE during my recent service visit on 11/10/2023. Jennifer Hunt is awesome as always. Thanks MK Smith Chevrolet and Jennifer.
11/11/2023
Julie L. VERIFIED CUSTOMER
My car was ready in less time than the time frame given. The office lady was great. She saw that I was waiting and asked for my name. She let me know right away when the paperwork came through. Everyone was was great!
11/11/2023
Mary E. VERIFIED CUSTOMER
I always very grateful for dealing with the professional and courteous staff since our purchase. You all make it so simple and especially Jennifer Hunt how has assisted me many times! Thank you
11/10/2023
Michael G. VERIFIED CUSTOMER
MK is always top notch! My wife only wants Chevrolet; and only from MK. Professional, courteous , impeccable service and now with online appt setting, quick and easy! Thank you!!
11/10/2023
Randal M. VERIFIED CUSTOMER
Jay was great,totally took care of us..always updated us answered all our questions,very professional…Thanks Jay….
11/10/2023
Mary L. VERIFIED CUSTOMER
Very professional & knowledgeable!!
Thk. You!!
11/10/2023
Marisol P. VERIFIED CUSTOMER
no me arreglaron bien el carro el tablero apagado y se puso cosas ahi que no estaban ahi yo pague para que me arreglaran el carro segun me ablaron que ya estaba y no fue asi
11/10/2023
Laura A. VERIFIED CUSTOMER
Picked up truck several times and issues were not addressed. Drove it off lot and still had issues and had to turn back around. The biggest issue is that gm can not produce working parts.