Jennifer is great from service and the techs are friendly im very comfortable at MK and trust my vehicle is in good hands
8/9/2023
Ed S. VERIFIED CUSTOMER
My advisor never introduced himself, and I was the one who initiated conversation. Once my vehicle was ready and parked out front of the dealership it took 15-20 minutes for him to send the paperwork to the cashier.
8/9/2023
Armando P. VERIFIED CUSTOMER
Carlos was straightforward and communicative. I appreciate that.
8/8/2023
Not Provided. VERIFIED CUSTOMER
Great with communication and takes care of my truck
8/8/2023
Tony A. VERIFIED CUSTOMER
Jake is great to work with. Got Me in and out. ????????
8/7/2023
Gabriela A. VERIFIED CUSTOMER
I went for a tune up and repair for some hose and about a week later my car starts doing a jerking move when the gas is pushed. Took it back, it was kept overnight and now I’m being told the transmission is slipping & it needs to be replaced! I thought Chevy built stronger lasting trucks than dying transmission at 149,000 miles. So upset, 2017 Tahoe with so many issues and have a big car not still left.
8/6/2023
Quinn D. VERIFIED CUSTOMER
Very disappointed with the service. My car was completely messed up, very dirty inside out. Under the hood, the same dust on the engine without any finger print, that makes me doubt if anything was done. I believe the BCM wasn't replaced at all, and tech just disconnected the battery to reset it. The time and date wasn't even reset correctly. Vey bad impression for everytime I come to MK.
8/5/2023
Maria Q. VERIFIED CUSTOMER
I’m am very pleased with the service I received
8/5/2023
Randell T. VERIFIED CUSTOMER
Great customer service experience. I'm completely satisfied. Thanks!!
8/5/2023
Marco M. VERIFIED CUSTOMER
Great service. Easy to schedule
8/5/2023
Ming C. VERIFIED CUSTOMER
jay always takes good care of me, never had a issues with communication or time.
8/4/2023
Nellie M. VERIFIED CUSTOMER
Good service however appointment was scheduled at 7:30, car was taken back until almost 9:30.
8/4/2023
Robert H. VERIFIED CUSTOMER
Great customer service very polite young man
8/4/2023
Gloria L. VERIFIED CUSTOMER
I enjoyed my dealing with Jennifer she was very pleasant
8/4/2023
Maria L. VERIFIED CUSTOMER
Vert satisfed, Chery was very nice.
Thank you for the Service
8/4/2023
Laraine T. VERIFIED CUSTOMER
Keep up the good work
8/3/2023
Stephanie A. VERIFIED CUSTOMER
My Rep Jennifer was very kind explaining everything to me the service was very fast and done right. Thank you
8/3/2023
Not-Provided B. VERIFIED CUSTOMER
I always trust in the dealer guys , everybody is awesome but Jay is an excellent person he always call me and explain everything about my SUBURBAN I’m deeply grateful for the great service in MK Smith
Thanks
8/3/2023
Robert T. VERIFIED CUSTOMER
Great service and outstanding customer service by Jay