Gary was very professional and explained what had to be done.
7/13/2023
Ethan H. VERIFIED CUSTOMER
After I dropped off my vehicle in the morning, I was offered a ride back home which was a nice gesture. However, no one came to pick me up, although I contacted contact person in the dealership a couple times. Close to 5pm, when the service department closes, I got an uber.
If I had not looked atl the hours, I would not have picked up my car and would not have a car to go to work… please at least make sure to let people know that at least they shouldn’t count on the ride back. Thank you.
7/12/2023
Nosh J. VERIFIED CUSTOMER
Keep up the good work ????
7/12/2023
Karinajose G. VERIFIED CUSTOMER
Issue not resolved
7/12/2023
Alicia M. VERIFIED CUSTOMER
Always quick with great customer service!
7/12/2023
Richard N. VERIFIED CUSTOMER
Service was nice and quick today, Jennifer the business office are true professionals
7/11/2023
Not-Provided M. VERIFIED CUSTOMER
Perfect!
7/11/2023
Linda W. VERIFIED CUSTOMER
Mr Gary is always nice, polite and very informative. The wait was very short today.
7/11/2023
John G. VERIFIED CUSTOMER
Carlos was great and I appreciated his support and communication
7/8/2023
SHAWN B. VERIFIED CUSTOMER
Recall problems are worse
7/8/2023
EDWARD V. VERIFIED CUSTOMER
Great service Jennifer was great.
7/8/2023
SMILEYMARIA C. VERIFIED CUSTOMER
Unfortunately I wasn’t happy with the outcome, and up until today we’d always had great service. Jennifer was helpful but I felt that today was just
one thing after another, and I’m upset when I got home and saw a piece of gum with the wrapper on my passenger floor that was not mine plus my glove compartment looked like someone looked through the it it was not like I had it papers were moved around just messy. That’s just one thing I experienced.
7/8/2023
JENNIFER H. VERIFIED CUSTOMER
It was a Great Day at MK!!!
7/8/2023
KRISTA T. VERIFIED CUSTOMER
Jay provides the best customer service!
7/8/2023
Miguel D. VERIFIED CUSTOMER
Completely satisfied with the service nice friendly staff even offered me a ride home. Thank you MK Smith.
7/7/2023
ANNETTE V. VERIFIED CUSTOMER
Gary kept me updated on my vehicle
7/6/2023
ELIZABETH S. VERIFIED CUSTOMER
I love how she explains things to me and always willing to help , She the best ????
7/6/2023
ANTHONY A. VERIFIED CUSTOMER
Thank you so very much for your service..?????? keep it up good work ????????????????
7/6/2023
JOHN U. VERIFIED CUSTOMER
Jennifer Hunt as always is a good listener and competent. She’s upfront and listens well to my concerns.