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Real Reviews from VERIFIED CUSTOMERS
JESUS S. VERIFIED CUSTOMER
Great service
5/30/2023
Leo M. VERIFIED CUSTOMER
I,REALLY LIKE THAT I WAS ALWAYS KEPT UPDATED ABOUT MY CAR ,THANKS Jennifer
5/27/2023
YVONNE V. VERIFIED CUSTOMER
Jennifer is always helpful and kind
5/26/2023
Ralph L. VERIFIED CUSTOMER
The work took 2 weeks longer then what I was told, and parts of my console don’t close properly.
5/26/2023
Paula G. VERIFIED CUSTOMER
I’m Completely satisfied! Jennifer Hunt was amazing and helpful. She Kept me updated all the time my car was on the shop. Thank you!
5/25/2023
MICHELE T. VERIFIED CUSTOMER
Completely satisfied. Very courteous and knowledgeable about automobile service and repairs.
5/25/2023
LOGAN E. VERIFIED CUSTOMER
Jay did an exceptional job of taking care of any issues that arose and handled them diligently.
5/25/2023
TIMOTHY Y. VERIFIED CUSTOMER
To all staff MK Smith provided great service.
5/25/2023
DIONNA M. VERIFIED CUSTOMER
Totally satisfied once again!! Jay took care of us like family, thank you jay and the whole mk smith family!!
5/25/2023
Jason B. VERIFIED CUSTOMER
Jay did a great job… texted me with updates and made everything seamless. Thank you.
5/25/2023
DEBBIE D. VERIFIED CUSTOMER
Great service
5/24/2023
MICHAEL L. VERIFIED CUSTOMER
Quick check in. Called with recommendations a few hours later. Done at 4 when Jay said it would be. Got discount with AAA
5/23/2023
Mark J. VERIFIED CUSTOMER
I experienced amazing service and communication through the entire experience. They went above and beyond my expectations so I will definitely come back to them in the future for service and sales!
5/21/2023
ELI A. VERIFIED CUSTOMER
Great service as always by MK Smith Chevrolet staff especially Gary Gavarette.
5/20/2023
Roxanne M. VERIFIED CUSTOMER
Jay was super communicative and helpful. Excellent customer service provided.
5/20/2023
DAVID R. VERIFIED CUSTOMER
I took my 2011 Cruze LTZ in at 7 am on May 16 for new struts, shocks and a brake fluid exchange. Service adviser Jay said it would be ready at the end of the day. Jay called me at the end of the day to inform me that the wrong struts were delivered and they had to order again. When the next set of struts came in on May 17, Jay called me at the end of the day to say the struts that were delivered were still not correct. On May 18, the struts that came in were correct, but at the end of the day I got a call from Jay saying that when he test drove the car, there was a rattle from the passenger rear that he attributed to the shock assembly not being torqued correctly. The tech had left for the day, so had to wait until the following day, May 19. So, a one day job turned into 4 days. I would ask that you look into the parts mess, whether it was on Chevrolet's end or the suppliers end. I also request that the technician pay more attention to detail. They have torque gauges, so pay attention. Also, after every service I have to let air out of my tires to bring them back to the correct pressure. Supposed to be 30 psi for my car and tires. They were inflated to 40 psi.
5/20/2023
BREANNA M. VERIFIED CUSTOMER
Always appreciate the customer service from Gary and his Team.
5/20/2023
BRIZA F. VERIFIED CUSTOMER
I have no complaints! Carlos took care of me and my car and I will continue to take my vehicle there.
5/20/2023
JOHN A. VERIFIED CUSTOMER
Gary in service is a excellent advisor
5/20/2023
PETER K. VERIFIED CUSTOMER
Service team is straight forward cool and polite.. my truck was in and out in no time, shuttle service amazing driver mary is awesome.. thank you
5/20/2023