Had 9 AM appointment told me it would take 2 hours. I asked for a ride home and they said yes. I waited 1 hour with no contact from the service department so I called my wife to come to pick me up. She did.Poor communication. Lesson learned.
6/12/2024
Sydney M. VERIFIED CUSTOMER
Took over 10 minutes to come tell me my vehicle was done. I seen it pull up and there was no one getting helped at the service desks to delay the notification. I’ve never had good service from the same individual in the past either.
6/12/2024
Julie B. VERIFIED CUSTOMER
Great service!!
6/12/2024
Karen W. VERIFIED CUSTOMER
I’m not ready to part with my 2007 Avalon yet. It’s still a great car for me.
6/11/2024
Winston P. VERIFIED CUSTOMER
Thanks very much!
6/11/2024
Anna Z. VERIFIED CUSTOMER
Thank you so much. I have every confidence in the team, the work, and the trustworthiness of your recommendations
6/11/2024
Staci L. VERIFIED CUSTOMER
Great customer service!
6/11/2024
Elizabeth J. VERIFIED CUSTOMER
Anderson-Weberis our service center of choice. We have used Toyota service centers in LaCrosse, Madison, and Moline but are always more satisfied with the services, amenities, and staff at Anderson-Weber Dubuque!
6/11/2024
Jamie G. VERIFIED CUSTOMER
I feel very confident knowing that I can trust the Service Department with my car every time I take it in. They never try to upsell me something that I don’t need and I feel they are honest and trustworthy with all of my service needs. You will always be my first choice for service and sales!
6/8/2024
Gregory M. VERIFIED CUSTOMER
Great service thank you.
6/8/2024
Todd F. VERIFIED CUSTOMER
Hands down the most on point service department I've ever dealt with. No run around,no chance of me going anywhere else.
6/6/2024
Steven H. VERIFIED CUSTOMER
All good. Thank you.
6/6/2024
Kathryn B. VERIFIED CUSTOMER
Excellent & efficient!
6/4/2024
Joan H. VERIFIED CUSTOMER
Always great friendly service!
6/4/2024
James R. VERIFIED CUSTOMER
Great experience
6/4/2024
Suzanne B. VERIFIED CUSTOMER
I can go to a Toyota dealer closer to me than Dubuque, but everyone in Dubuque seems more knowledgeable than the Hiawatha dealership
6/4/2024
Francine P. VERIFIED CUSTOMER
John is always pleasant , informative, and helpful. We are confident with the services we receive through him.
6/1/2024
Judith V. VERIFIED CUSTOMER
Always a good experience!
6/1/2024
Terry K. VERIFIED CUSTOMER
Absolutely!
6/1/2024
Elmer H. VERIFIED CUSTOMER
William was very friendly and knowledgeable. A very good service writer