The service was fantastic and everyone was very friendly. I got my vehicle serviced in a very reasonable time. The only issue I had with this visit was I when I was picking which tire I was getting one of the reasons I chose this one was that it came with a $75 mail in rebate which made them worth the extra money to get the all season version. Once I came to pick up my vehicle I was then told that it was actually a $25 mail in rebate. I don't blame the person that was helping me but it is very frustrating when your running a tight budget and get told one price then have to pay another.
1/21/2020
Tim E. VERIFIED CUSTOMER
Completely satisfied with everything! This Toyota service dept is for surely the best around!
1/21/2020
Natascha H. VERIFIED CUSTOMER
Very pleased with the service. Communication was a little slow at times, but they kept me informed when parts where delayed. Thank you for all u have done.
1/21/2020
Donald W. VERIFIED CUSTOMER
Thank you John for arranging one of your staff to come pick up my Tundra for the airbag recall/service. It is so nice to know that Anderson Weber cares about their patrons & offers a great service of picking up & bringing back my vehicle when I'm at work!
1/20/2020
Daniel N. VERIFIED CUSTOMER
I always enjoy working with Kurt. He seems more like a friend than an employee of a business.
1/19/2020
Christine C. VERIFIED CUSTOMER
Always good service
1/18/2020
Merlin S. VERIFIED CUSTOMER
Thanks Bill and everyone at Anderson Weber
1/18/2020
Margaret A. VERIFIED CUSTOMER
I came in on Jan 15 at 2:30 just as a snowstorm was starting. They took the car in right away and got me out early. Bill looked at the front of my car and snapped the sides back in. Not only that but they brought my car inside so I could get in it without venturing outside on the slippery pavement. I was not only very impressed but I was very appreciative. I always get top notch service.
1/18/2020
Tamara J. VERIFIED CUSTOMER
Great customer service !
Thank you
1/17/2020
Sheila B. VERIFIED CUSTOMER
Always great service.
1/17/2020
Theresa W. VERIFIED CUSTOMER
????
1/17/2020
Scott C. VERIFIED CUSTOMER
I brought my 2019 Highlander in because the air pressure for the tires light came on. They discovered that the left front tire was the only tire that needed air. I had filled the tire previously about three weeks ago. Upon further inspection they found a nail had gone through the tire and promptly repaired the tire in less than 30 minute. I was very impressed with the service and the willingness to help.
1/17/2020
Lisa S. VERIFIED CUSTOMER
Thanks John for your help! I appreciate the great service & that you filled out the rebate form for me! See you next time.
1/17/2020
Michele M. VERIFIED CUSTOMER
was a walk in oil change & they got me right in
1/16/2020
Sue S. VERIFIED CUSTOMER
I cannot praise that young man enough. We were on our way from Ames, Iowa to Beloit, Wisconsin to a funeral. When we came into Dubuque a loud noise started up in the rear of the car. We pulled into the Dealership that was right by HyVee where we had had lunch, Tim greeted us before we even got inside the building and immediately drove the car to listen to the noise. Said he'd have someone look at it right away and if it was a serious problem would help us get a loaner and be on our way because we had to get to Beloit before dark because I do not drive well in the dark (I don't drive in the dark if I can help it for the safety of others as well as my self). They looked at the car, thank goodness it was a minor problem and we were on our way within an hour. I will be forever grateful to that young man.
Please thank him again for us.
Sue S
1/16/2020
Cathy R. VERIFIED CUSTOMER
Knowable friendly staff
1/16/2020
Amanda B. VERIFIED CUSTOMER
Fast friendly service. Worked with me on some over due maintenance and provided excellent service