You performed a BG engine assurance and a BG brake flush. Neither of these items are listed in my Scheduled Maintenance Guide. Either you are doing unnecessary maintenance or the information from Toyota is incomplete.
5/14/2019
John W. VERIFIED CUSTOMER
I hope you got my lengthy comment. I compiled one then the screen returned to the text screen.
5/14/2019
Timothy F. VERIFIED CUSTOMER
Awesome job as always!
5/14/2019
Steve K. VERIFIED CUSTOMER
Nobody came and explained the work done. I had to ask the cashier if my truck was done after I saw someone park it outside. It was sitting in the parking lot with the hazard lights flashing for at least 10 minutes. She was the only one who was helpful. I was told someone would be talking to me shortly and explain the coolant leak, but nobody showed up.
After waiting 1 1/2 hours for my service, I decided to pay my bill and left, as it was obvious nobody was coming out to talk to me, and I had better things to do than wait for you. Only comment about my coolant leak was to replace the radiator, again with no explanation from anyone. You didn't even replace the windshield sticker telling me when I should service the vehicle again! All in all, EXTREMELY BAD SERVICE! Worst I've ever had from Anderson Weber. If I have to replace the radiator, I'll have to think long and hard if I'll allow you to do the work. I'll also keep this visit in mind when it comes time to replace my truck.
5/14/2019
Beth W. VERIFIED CUSTOMER
Great service! Keep up the good work!
5/14/2019
Otis W. VERIFIED CUSTOMER
Bill is a key to great service. He always addresses me by name, like i've been a customer for years. I like that touch. Thk. You.
5/13/2019
Vinod S. VERIFIED CUSTOMER
John Wilhelm did great job on explaining on our issues
and take care of it
He was very nice and made us happy
5/12/2019
Monica M. VERIFIED CUSTOMER
I appreciate all the service staff. I get great service, they are always friendly and I just enjoy going to Anderson Weber.
5/11/2019
Jason J. VERIFIED CUSTOMER
Bill is wonderful!
5/11/2019
Asher K. VERIFIED CUSTOMER
I was very pleased with the service and the customer waiting room. The renovation looks awesome!!!
5/11/2019
Mary A. VERIFIED CUSTOMER
Bill was very helpful!
5/10/2019
Anne H. VERIFIED CUSTOMER
Excellent customer service
5/10/2019
Dennis Z. VERIFIED CUSTOMER
Great job thank you very much for beare ing there
5/9/2019
Jeremy L. VERIFIED CUSTOMER
Curt took very good care of me. Thanks
5/9/2019
Tina B. VERIFIED CUSTOMER
Very friendly and polite. made me feel welcome.
5/8/2019
Gary K. VERIFIED CUSTOMER
Quick friendly service.
5/8/2019
Chris H. VERIFIED CUSTOMER
Excellent prompt service- this without an appointment!