Thanks for the support of the parts department and senior management,
Continue with the outstanding service.
Mike Burke
10/9/2018
David N. VERIFIED CUSTOMER
John did a good job at keeping me up to date. Also accommodating at getting me scheduled
10/9/2018
Jennifer K. VERIFIED CUSTOMER
I requested service information before work was completed on my vehicle. The work on my vehicle was completed without my consultation or authorization. I know the service area is a busy place but I would appreciate more open communication in the future to avoid any future situations like this. Thank you.
10/9/2018
Susan R. VERIFIED CUSTOMER
I was very happy with how fast I could get my vehicle in for service. While there it was brought to my attention I needed a new rear wiper but was in no way pressured to replace it immediately
10/9/2018
Lowell D. VERIFIED CUSTOMER
Great job as always. Thanks John.
10/9/2018
Lou Ann. VERIFIED CUSTOMER
Great and timely service
10/5/2018
Steven L. VERIFIED CUSTOMER
I made a 2:15 appointmt for a routine service check. I was told it would take 15 min-30 min. I brought the car to the garage @ 2:10 and was told it would be 45 min-1hr. I went directly to the customer service wait room and waited there until 4:45 when I inquired of the service desk. I was told that they called my name once and I didn’t respond. I only left the wait room once about 4:00 and was in the woman’s rest room for about 3 min. During that time a friend in the wait room offered to listen for my name. Upon my return she said that no one had called for me. My husband received a message on his phone that the car was ready, but he knew nothing of the appt and was not with me at the time. This was our first service call with our new 2018 Toyota. I missed an afternoon’s work due to this inconvenience...and apparently my car was ready at 3:30...but Ivwas not notified. I am very disappointed in this lack of organization and communication! SUE Lemon
10/5/2018
Christian S. VERIFIED CUSTOMER
Very professional courteous service
10/5/2018
Michael B. VERIFIED CUSTOMER
Excellent
10/4/2018
Kathleen W. VERIFIED CUSTOMER
Taylor went out of his way to be helpful & to be certain all my concerns were addressed.
10/4/2018
Carla S. VERIFIED CUSTOMER
Like your remodel - great just driving in!!
10/3/2018
Lynn S. VERIFIED CUSTOMER
Great customer service!!
10/3/2018
Shade R. VERIFIED CUSTOMER
Really nice and professional!
10/3/2018
Barbara R. VERIFIED CUSTOMER
Very fast
10/3/2018
Charles D. VERIFIED CUSTOMER
Very helpful. I didn’t have an appointment but he got me in anyway
10/2/2018
Melissa B. VERIFIED CUSTOMER
I always get good service at Anderson Weber. I’ll never buy my car anywhere else.
10/2/2018
Sara U. VERIFIED CUSTOMER
Bill does a great job everytime
10/2/2018
Mary M. VERIFIED CUSTOMER
Everything was satisfactory
10/1/2018
Ryan P. VERIFIED CUSTOMER
Excellent service as alway!!!
10/1/2018
Mike M. VERIFIED CUSTOMER
After I drove the car home I noticed the the right side (passenger side) of the car was noticeably higher than the left side. This must be corrected ASAP.