I have known John for years. He is so friendly and knowledgeable. I totally trust him. One reason I keep buying Toyota automobiles is because I am confident that I will get terrific service. I feel like he really cares about the safety of me and my family. Great job! I hope you appreciate him because we do!
2/10/2018
Molly L. VERIFIED CUSTOMER
My car needed 90k maintenance, and John did not think they would have time, thus I might require a loaner. They got it done before 5 so I got my car back. He had two people work on it to make sure it was done. He under-promised, and over-delivered. I was surprised and VERY happy to hear this. I love your service staff. They are always great. So are the cashier staff. And today, John was amazing! Thank you!!
2/10/2018
Karen B. VERIFIED CUSTOMER
He was very nice!
2/9/2018
James L. VERIFIED CUSTOMER
Prompt service professional installation
2/8/2018
Fran S. VERIFIED CUSTOMER
Can't say enough good things about John, Kurt, & Brian (who drove me back to work). Such nice, helpful people who take the time to explain things to this very new driver/car owner. Thank you!
2/8/2018
Jo B. VERIFIED CUSTOMER
Fast professional everything was great
2/8/2018
Louise N. VERIFIED CUSTOMER
As always, ahead of schedule and superior! Thanks!
2/6/2018
Charles W. VERIFIED CUSTOMER
Excellent!
2/6/2018
John M. VERIFIED CUSTOMER
Very customer oriented, from the 1st contact initiated by the Customer Service Department for a recall service all the way through the completed work. Job well done!
2/5/2018
Barbara R. VERIFIED CUSTOMER
Great!
2/3/2018
Jesse D. VERIFIED CUSTOMER
Your service team has always been more than helpful. Thank you.
2/3/2018
David H. VERIFIED CUSTOMER
Always pro’
No ambiguity.
Cost as quoted.
Super accommodating with my logistical needs
2/3/2018
Harvey B. VERIFIED CUSTOMER
Great service as usual.
2/3/2018
Mary B. VERIFIED CUSTOMER
It’s great to deal with John.
2/2/2018
Steven M. VERIFIED CUSTOMER
By far the best service department I have ever dealt with. Always organized and friendly.
Steve Murphy
2/2/2018
Loras P. VERIFIED CUSTOMER
Why is there a policy to not fix a chip in windshield in driver's line of site
Why can't i sign off that i want it done
2/1/2018
Julie W. VERIFIED CUSTOMER
Great service
2/1/2018
Michael H. VERIFIED CUSTOMER
Done earlier than promised. Thank you.
2/1/2018
Timothy F. VERIFIED CUSTOMER
Rattle noise driving me crazy. Worse than it was when I brought it in to be fixed. Considering never buying another Highlander. Could not recommend this vehicle to anyone else. My old 2003 ran better than my current 2006. Very unhappy.