Our drivers floor mat and door frame were filthy when we received our car back. In addition the tire light was still on and needed to be reset when I had to return to the dealer. I feel that this is something that should be checked to make sure it is off before returning the vehicle to the customer.
Room for improvement this time. Typically I am pleased with the service on my vehicles.
11/9/2024
Robert K. VERIFIED CUSTOMER
As always. John has gone above and beyond to take care of us.
11/8/2024
William S. VERIFIED CUSTOMER
????
11/8/2024
Tony F. VERIFIED CUSTOMER
Me. Martin did a fine job
11/8/2024
Donald C. VERIFIED CUSTOMER
I called Curt about vehicle maintenance issue that needed immediate attention. Curt asked me several questions and ask me to come to the service center asap. I was provided a loaner car for my convenience and a few hours later the problem was identified and resolved. Curt and other maintenance staff members are the life blood of this dealership and the primary reason why I've doing business with them for the past 18 years. Many thanks!
11/8/2024
Dee T. VERIFIED CUSTOMER
Jay was great! I forgot to ask if I should return in a day or two to check the lug nuts but the experience was painless.
11/7/2024
Kathleen M. VERIFIED CUSTOMER
Great service. Nice area to wait. Thank you
11/7/2024
Tom N. VERIFIED CUSTOMER
Very friendly people. Look forward to my next trip there.
11/6/2024
Robert M. VERIFIED CUSTOMER
Service as expected
11/5/2024
Barb C. VERIFIED CUSTOMER
Steve,your courtesy driver, was unhappy about giving me a ride because it conflicted with him taking something to the bank. Not my problem . He wasn't happy about driving to Roosevelt close to dismissal time. I even offered to get out at st vini's and walk. I told him I walk 8 miles a day so it was not a problem.
Next time I'll get an Uber or Lyft so I don't have to tolerate his unfriendliness.
11/5/2024
Richard K. VERIFIED CUSTOMER
Great customer service!
11/4/2024
Teresa T. VERIFIED CUSTOMER
Thanks for taking care of our 4 Runner
11/2/2024
Denise A. VERIFIED CUSTOMER
Jon always takes great care of us. He's professional, personable and efficient. Thanks J!!!
11/2/2024
Toni K. VERIFIED CUSTOMER
Always treated we'll,
11/2/2024
Donald P. VERIFIED CUSTOMER
Well done
11/1/2024
Michael A. VERIFIED CUSTOMER
My car is not even a year old.
I do not need appraisal.
Thank you anyway.
11/1/2024
Charles P. VERIFIED CUSTOMER
.
10/31/2024
Paul J. VERIFIED CUSTOMER
I’m grateful for your flexibility and John’s help in moving my time
10/31/2024
Mary S. VERIFIED CUSTOMER
John was super helpful, friendly. He remembered my name. I appreciated returning the loaner in the service building and avoided the down pouring rain. He brought my repaired car in too.
The car sounded wonderful driving home! The new tires and windshield wipers worked great.
Thank you.
Mary Ann