Bill Stierman is always extremely polite & helpful one of the reasons I deal with Anderson Weber
5/24/2017
Mary K. VERIFIED CUSTOMER
Top notch service, as usual.
5/23/2017
Jesse S. VERIFIED CUSTOMER
I called John on a Thursday and let him know that my car was making a strange noise. He said I could bring it in on Monday. I let him know that I was going on a road trip for the weekend and he was very gracious about letting me drop it off that night. He even called me that Thursday night about the issue and had everything fixed by Friday morning for pickup. I'm very thankful tor the staff at Anderson Weber. I bought my car from Anderson Weber 7 years ago and have been very thankful for the service department. I'm a happy customer and will continue to use Anderson Weber for my car needs.
5/21/2017
Donald R. VERIFIED CUSTOMER
When I arrived at the service desk no one was there. I waited about 10 minutes for someone to show up and take my keys. 'Guess it was a busy afternoon for everyone.
5/20/2017
Melissa E. VERIFIED CUSTOMER
I appreciate that John knows me and my car. He's always ready with a good, honest answer whenever I'm asking questions about what my car will need next so I can budget for it. If there's ever anything expensive service that needs to be done, he has a great way of explaining it in a way that makes it easier for me to accept. He's aware of the fact that the way he says things will impact the customer experience.
5/20/2017
Ronald B. VERIFIED CUSTOMER
Thanks
5/20/2017
Eli S. VERIFIED CUSTOMER
John helped out greatly in managing the needs of my vehicle repairs to the budget I had. He talked to me about the critical must get done services and which ones we can do later in the near future cause of my budget. He setup a loner car for me and made sure it was ready to accommodate my schedule while I received repairs. He was professional and answered all my questions beginning to end. Thanks again for the service.
5/20/2017
Natalie J. VERIFIED CUSTOMER
Great job with my service check up
5/20/2017
Carol H. VERIFIED CUSTOMER
Very friendly n polite
5/19/2017
Tamara H. VERIFIED CUSTOMER
Someone had a dog in the waiting area? Is the waiting area pet friendly?
5/19/2017
Debbie D. VERIFIED CUSTOMER
Friendly staff great services and shuttle services to work is great
5/19/2017
Jerome S. VERIFIED CUSTOMER
Very quick oil change & tire rotation.
5/19/2017
Ron M. VERIFIED CUSTOMER
Bill kept me informed of progress on the maintenance of my RAV4 and on additional work needed. He was respectful and professional.
5/18/2017
Robert R. VERIFIED CUSTOMER
John had great product knowledge and communicated the solution to me very quickly.
Thank John again for me!
5/18/2017
Mark L. VERIFIED CUSTOMER
Your service was great. But it took me awhile to setup an appointment.
5/17/2017
Julie B. VERIFIED CUSTOMER
Curt Martin did a great job!
5/17/2017
Arthur G. VERIFIED CUSTOMER
Service at A W is always excellent.
5/16/2017
Danika Z. VERIFIED CUSTOMER
As always service is delivered promptly. Staff is genuine and explanatory on what is going on. I appreciate that.
5/16/2017
Jeffery S. VERIFIED CUSTOMER
I came in to get my tires rotated but I am pretty sure that did not happen. I have had very good service before and will come again but next time I will check before I leVe
5/16/2017
John S. VERIFIED CUSTOMER
65 for rotating tires and service checks seems excessive especially when the driver's side wiper has a 3-4" rubber section that isn't even attached. Did some of the boxes just get checked OK because they normally are ok or were the checks actually made? Unfortunately, it's hard to know since the wiper flaw was missed.
Additionally, I can't remember how much I paid for the 25k through 45k services but I think it was around 250-300. Having to pay an additional 40 for a wheel alignment doesn't feel right. That's a lot of money for rotating tires, a couple oil changes, some filters and a lot of "checks".