Annie was wonderful, she made sure I had a vehicle to drive when mine took longer than expected and kept me updated regularly through the entire process. Thank you to Annie and the technicians that worked on my car.
6/11/2020
Leo S. VERIFIED CUSTOMER
Annie was very attentive to me throughout the day keeping me informed regarding
my Miata’s repair progress and promptly informed of additional work needed as Scott discovered itShe was upbeat, very personal. I can honestly say I felt we were working as a team. Annie is an excellent representative of the Key Auto Mall. If she worked at my bank, she would be a perfect personal banker.
6/6/2020
Joanne D. VERIFIED CUSTOMER
I can always depend on Annie to know what I need. My battery went dead when I was leaving the vet the other day with my sick cat. I called Annie. She took control of the problem, arranged for a tow. And took that problem off this old lady's shoulders. You are lucky to have her! And so am i!!
6/6/2020
Ann S. VERIFIED CUSTOMER
Excellent service!
6/6/2020
Harry H. VERIFIED CUSTOMER
I am always satisfied after a service visit because of the manner in which Annie Hewitt answers my questions or solves a problem for me.
6/5/2020
Martha L. VERIFIED CUSTOMER
Timely service and great care of the vehicle. Very friendly too!
6/4/2020
Fred W. VERIFIED CUSTOMER
We brought our vehicle in we thought was a warranty issue and got charge for assessment of vehicle… We were not alerted of fees for you to assess the vehicle warranty issues. We were surprised at the end to have to pay service fee.
6/4/2020
Jessie F. VERIFIED CUSTOMER
I made an appointment with Ron....then found out he never even looked at my car, that it was someone else. I also have a bad belt somewhere that lightly squeals when wet...well it was raining today and I could hear it but no one checked the belts because they couldn’t hear the noise.
6/4/2020
Robert D. VERIFIED CUSTOMER
Josh & Ron went above and beyond my expectations of great Service!! With these two individuals working for Key, your Service Department in my opinion rates beyond a grade of A+... Keep up the great Service,I would recommend Key for all service work! Sincerely Robert D
5/31/2020
Richard B. VERIFIED CUSTOMER
Excellent service as always!
5/30/2020
Robert S. VERIFIED CUSTOMER
Communication was excellent and done before it was promised.
5/29/2020
Carl J. VERIFIED CUSTOMER
We are always pleased when Annie takes care of us.
5/29/2020
Kathy G. VERIFIED CUSTOMER
Annie is very helpful, conscientious and on top of it!
5/28/2020
Paula W. VERIFIED CUSTOMER
Annie was so nice! So was the technician who did my oil cha he. Super nice as I asked a lot of questions since it was my first oil change. So happy with such nice people helping me out.
5/25/2020
Paige H. VERIFIED CUSTOMER
Thank you!
5/22/2020
Barry T. VERIFIED CUSTOMER
Randy Allison lined this whole sale up and took excellent care to detail of even checking the parts ordered to make sure no defective parts. Called me to keep me informed on the progress and then follow up of the completion.
Very happy!
Barry T
5/17/2020
Paula L. VERIFIED CUSTOMER
Fantastic quick and excellent
5/14/2020
Chuck G. VERIFIED CUSTOMER
Josh and the technician who worked on my did an excellent job they bent over backwards to please me thank you chuck Gillies