Anne takes great care to make sure we are happy with the work. She keeps us informed throughout the process. Very caring and professionsl.
6/27/2019
James D. VERIFIED CUSTOMER
Annie was friendly and helpful.
6/27/2019
Pamela G. VERIFIED CUSTOMER
Job well done by everyone in the service department!
6/27/2019
Timothy K. VERIFIED CUSTOMER
Fast and efficiently done
6/26/2019
Neko B. VERIFIED CUSTOMER
Awesome job and timely service
6/22/2019
Laura A. VERIFIED CUSTOMER
I have been having a problem of forgetting to shut the motor off with the new fob key and the vehicle manual says when u open the door to leave it alerts u the engine is not off. However your people said that alert works only when lights are on. No that's not what the manual says. Also I ask them to check the (air)ambient temp indicator that reads higher then true temp. They checked the engine temp gauge not the air temp.Waste of 3 hours with travel n waiting with no change. Fran Adams
6/22/2019
Julia D. VERIFIED CUSTOMER
No problems... have oil changes complimentary... added tire rotation. In and out in about 45 min. Josh was pleasant. No issues... it ain’t a Lexus wait room but I didn’t buy a Lexus this time.
6/21/2019
William K. VERIFIED CUSTOMER
Always excellent service.
6/21/2019
Joe C. VERIFIED CUSTOMER
Nothing Josh or Key did, trying to get an update on my Jeep for my Iphone , and it is a Chrysler problem that won’t let that happen, and we travel a lot and it’s not working. Just purchased the jeep in February
Josh was great , got me a loaner vehicle to drive since i had an appointment to get to! Thank you
6/15/2019
Mark M. VERIFIED CUSTOMER
Great Job today!
6/15/2019
Arlington N. VERIFIED CUSTOMER
Service department is horrible. Had my car for almost a week longer than they said they would with no communication. If not for calling myself, I would have had no idea what was going on. When I did call I was told they couldn't even find my car and that they would call me right back. After an hour and a half with no call, we called them back and were given a bunch of excuses as to why my car wasn't done. I had to contact Ivan Gonez (sales representative) to get any real answers.
6/15/2019
Micky M. VERIFIED CUSTOMER
As usual Annie was Fantastic to work with and communication on my 2014 jeep wrangler couldn't be happier with her and your service team
6/14/2019
Daren S. VERIFIED CUSTOMER
Nice and professional
6/14/2019
Hannah C. VERIFIED CUSTOMER
Excellent custom service! I will be get my car serviced here again for sure.
6/14/2019
Paula K. VERIFIED CUSTOMER
Annie was very helpful and accommodating to get me back in the next day when the code didn't reset properly.
6/14/2019
Ashley P. VERIFIED CUSTOMER
I would like to thank Annie Hewitt for getting me in quick timely manner. I really appreciated it.
6/14/2019
Nick L. VERIFIED CUSTOMER
Last time I took my truck in the air conditioning didn't blow cold air when I picked it up. This time when I picked it up after paying $1,500.00 I was told there is a leak possibly somewhere in the air conditioning line, so it still isn't fixed. I also had an exhaust manifold replaced and when I drove away there was a loud noise that sounded like it was coming from the wheels that wasn't there when I dropped it off.
6/14/2019
David S. VERIFIED CUSTOMER
Thanks.job well done
6/13/2019
Richard B. VERIFIED CUSTOMER
Excellent service as always.
6/12/2019
Connor H. VERIFIED CUSTOMER
Fast and friendly service. Doesn’t get any better than the exceptional service you get at key!