Excellent communication. First service experience I've had where texting was used for updates. Kudos to Oriane and Key. I drive from Iowa because I trust Keys service department.
11/21/2017
Micheal H. VERIFIED CUSTOMER
Great first experience with your company. Thank you.
11/21/2017
David P. VERIFIED CUSTOMER
She did everything within her power to make sure I was satisfied with the work done on my vehicle
11/21/2017
Paul T. VERIFIED CUSTOMER
**** knows his job and does it well. He works very well with Scott Wheeler.
11/18/2017
Frances E. VERIFIED CUSTOMER
Great job - a little mix up on the charge; otherwise, good experience
11/17/2017
Russel K. VERIFIED CUSTOMER
We love the staff at Key Auto Mall! Our service needs have been met! Thank you!! We have purchased several cars from your dealership and will continue! We are always treated with the utmost respect! Thank you!
11/16/2017
Rosetta T. VERIFIED CUSTOMER
you're welcome
11/14/2017
Holly W. VERIFIED CUSTOMER
Thanks ****, are there any other recalls for the car that Hollie needs to know about plzcontact me! Thanks again, Rusty
11/13/2017
Robert B. VERIFIED CUSTOMER
Everyone was very friendly and helpful!
11/9/2017
Jackie F. VERIFIED CUSTOMER
Orianne is a very pleasant young lady. Made me feel welcome
11/6/2017
George B. VERIFIED CUSTOMER
Thank you everything was done to my satisfact
11/4/2017
Beth D. VERIFIED CUSTOMER
Annie was very attentive and helpful by answering questions I had concerning my vehicle.
The only thing I would suggest is that the service person who performed the work on my vehicle should have conversed with me explaining what was done on my vehicle. Part of the reason, I believe, the dealer didn't call me until 4:45pm to advise me my car was ready for puck up. By the time the shuttle pucked me up and got me back to the dealership it was 6:00pm and all service personnel were gone for the day. I do feel, though a phone call from the service person would have been a courtesy since there was no way for me to arrive at the dealership before 5:00pm.
11/3/2017
Lyle L. VERIFIED CUSTOMER
Very professional and very courteous! Thank you!
11/2/2017
Tim R. VERIFIED CUSTOMER
Everything was gopd.
11/2/2017
Amanda M. VERIFIED CUSTOMER
Was done very quickly
10/31/2017
Scott P. VERIFIED CUSTOMER
Friendly and very helpful!
10/29/2017
Greg S. VERIFIED CUSTOMER
Problem seems to have been fixed.
10/27/2017
Michael E. VERIFIED CUSTOMER
Great job thanks!!!
10/27/2017
Sarah T. VERIFIED CUSTOMER
Annie was such a delight to talk to today. She was very personable. Even though they were clearly busy she assisted me promptly. I will continue to have my vehicle serviced here.